The Opportunity:
We are seeking a Systems Engineer to support and manage customer infrastructure across networking, endpoints, servers, and cloud environments. This is a hands-on, hybrid role based in the Denver metro area - you'll split time between remote work and on-site support at CloudHesive Denver and local customer sites. You will participate in incident response, troubleshooting, infrastructure improvements, and automation initiatives across a wide range of technologies, with a strong emphasis on networking and systems administration alongside cloud operations.
What you'll be doing:
- Networking & Hardware: Configure and troubleshoot Cisco switches/APs and Fortinet/Palo Alto firewalls. Lead on-site tasks like rack/stack, hardware replacements, and network cutovers.
- Systems Admin: Manage Windows Server, Linux, and endpoint platforms (Active Directory, M365, NinjaRMM).
- Cloud & Automation: Support AWS services (EC2, VPC, RDS, S3) and assist with Infrastructure as Code (IaC) deployments.
- Operations: Drive incident response, performance optimization, and participate in on-call rotations.
Is this role for you?
Qualifications:
- Experience: 3+ years in systems/network engineering, ideally within an MSP or multi-customer environment.
- Technical Depth: Proven hands-on experience with enterprise networking gear and server administration.
- Location: Must be based in the Denver metro area for required on-site travel.
- Communication: Fluent English and ability to mentor junior staff.
Desirable:
- AWS, Cisco, or Fortinet certifications.
- Knowledge of Containers (Docker/K8s) or CI/CD pipelines.
In addition to the perks of working with an awesome team, CloudHesive offers competitive compensation, comprehensive benefits, training on cutting-edge technologies and partners (AWS), a flexible work schedule, responsible time off, standing desks, a kitchen filled with employee-selected snacks, and much more! If you think you'd be a great fit, we'd like to learn more about you!
