Computer World Services Corp. (CWS)

Systems / Network Administrator Lead

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field preferred.
  • 5+ years managing enterprise IT teams across dispersed locations.
  • 1+ year leading network personnel during outages.
  • 6+ years supporting global enterprise network systems.
  • Active Secret Clearance required.

Responsibilities

  • Lead enterprise systems administration and network operations activities.
  • Serve as service owner ensuring systems meet service level objectives.
  • Plan and direct personnel for O&M of constructed networks.
  • Provide technical leadership for various operating systems and infrastructure.
  • Lead the Outage Response Team for incident management and disaster recovery.
  • Monitor enterprise performance to identify improvement opportunities.
  • Support cloud technologies and secure communications initiatives.

Benefits

  • Remote position with preferred candidates in the Chicago area.
  • Anticipated travel around 25% during initial contract phase, reducing to 10% thereafter.
  • Opportunity for certification training and exam sponsorship.
Full Job Description
CWS seeks an experiencedSystems / Network AdministratorLeadto lead enterprise systems and network administration supporting the U.S. Military Entrance Processing Command (USMEPCOM) Enterprise Network for Lifecycle, Information Support, and Technology (ENLIST) program.

The Systems/Network Administrator Lead willbe responsible forsystems and network administration, operations and maintenance (O&M), and associated activities supporting platforms installed throughout the USMEPCOM enterprise. This individual will serve as thecontractor'sservice owner for enterprise infrastructure services, ensuring systems consistently meet defined service levels while providing secure, reliable, andhighly availableoperations.

The Systems/Network Administrator Lead will provide technical leadership for enterprise servers, operating systems, databases, virtualization platforms, storage, collaboration technologies, cloud environments, and network infrastructure.

This position will also lead the Outage Response Team (ORT),directingenterprise outage response, disaster recovery, Continuity of Operations (COOP), incident management, and restoration efforts while serving as the primary technical point of contact during major incidents.

Working closely with Government leadership, engineering teams, cybersecurity personnel, vendors, and external partners, the Systems/Network Administrator Lead will ensure enterprise infrastructureremainssecure, compliant, resilient, interoperable, andmission-ready.

The successful candidate willpossessexceptional technical leadership skills, extensive enterprise infrastructure experience, and the ability to lead geographically dispersed technical teams supporting a complex Department of Defense IT enterprise.

Key Tasks & Responsibilities

  • Lead enterprise systems administration, network operations, and operations and maintenance (O&M) activities across the USMEPCOM enterprise.


  • Serve as thecontractor'sservice owner for enterprise infrastructure services and ensure systems consistently meet defined service level objectives.


  • Plan, organize, and direct contractor personnel responsible for operations and maintenance of USMEPCOM-constructed networks.


  • Provide technical leadership for Windows and UNIX/Linux operating systems, physical and virtual servers, databases, VMwareESXienvironments, Storage Area Networks (SANs), collaboration tools, enterprise applications, and cloud infrastructure.


  • Perform system-level configuration, validation, integration, and administration of enterprise hardware, software, operating systems, and infrastructure platforms whilemaintaininginteroperability with existing legacy systems.


  • Lead engineering development, infrastructure integration, interface design analysis, software and hardware testing, and enterprise systems implementation activities.


  • Apply Risk Management Framework (RMF) security principles, practices, and procedures tomaintaincompliance with Department of Defense cybersecurity requirements.


  • Lead the Outage Response Team (ORT) and direct all activities associated with enterprise outage response, incident management, disaster recovery, and Continuity of Operations (COOP).


  • Serve as the primary point of contact during enterprise outages, coordinating response activities with Government leadership, vendors, DISA, external agencies, and other stakeholders.


  • Coordinate, direct, and oversee outage resolution efforts while providingtimelystatus updates to Government leadership throughout incident response activities.


  • Develop,maintain, and regularly update enterprise outage response procedures, Incident Response Plans, disaster recovery documentation, and operational playbooks.


  • Review Incident Response Plans quarterly to ensure system inventories, procedures, documentation, and operational processesremaincurrent.


  • Lead geographically dispersed teams responsible for enterprise infrastructure operations, systems administration, and network support.


  • Monitor enterprise performance, availability, and operational health while proactivelyidentifyingopportunities for infrastructure improvements, automation, and operational efficiencies.


  • Support cloud technologies, virtual desktop infrastructure (VDI), enterprise networking,firewalladministration, secure communications, and enterprise modernization initiatives.


  • Foster continuous improvement while ensuring compliance with Federal Government, Department of Defense, and enterprise IT operational standards and best practices.


Education & Experience

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Network Engineering, or a related technical discipline is preferred.


  • Minimum five (5) years recent experience managing enterprise IT teams in geographically dispersed locations supporting operations and maintenance of enterprise servers (physical and virtual), operating systems (Windows and UNIX/Linux), databases, VMwareESXi, Storage Area Networks (SANs), collaboration tools, enterprise applications, scripting, and enterprise security.


  • Minimum one (1) year recent experience:


    • Leading network personnel and coordinating enterprise outage response procedures


    • Supporting DISA network transport solutions.


  • Minimum five (5) years recent experience supporting:


    • Cloud-based enterprise solutions and cloud infrastructure


    • Virtual desktop infrastructure (VDI) environments


    • In enterprise network and systems administration, including outage response and incident management


    • Leading enterprise network operations teams supporting programs similar in size, scope, and complexity to this Task Order


  • Minimum six (6) years recent experience supporting global enterprise network systems and subsystems, including LAN, WAN, MPLS, BGP, network availability, troubleshooting, and infrastructure optimization


  • Minimum three (3) years experience:


    • Supporting IPv4 and IPv6 protocol stacks


    • Planning and executing local and long-haul communications


    • Supporting and troubleshootingfirewallappliances,firewallrulesets, and enterprisefirewallsolutions


Certifications

Must have or obtain all certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.

  • Must have an active ITIL® 4 Practice Manager Certification or ITIL® 4 Foundation Certification.


  • Candidates who do not currently possess the following certifications must obtain them within one month of hire. The company will sponsor certification training and examination costs as needed.


    • Microsoft Certified Solutions Expert (MCSE) certification.


    • Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Design Expert (CCDE) certification.


    • At least one information security certification (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP)).


    • At least two network certifications (e.g., Cisco Certified Network Associate (CCNA), CompTIA Network+).


    • DoDI 8570.01 Information Assurance System Architect and Engineer (IASAE) Level III certification.


Security Clearance

  • Active Secret Clearance is required.


Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

  • This position is primarily remote. Candidates located in the Chicago area are preferred, but this is not a requirement. Approximately 25% travel is anticipated during the first six months of the contract, primarily to the USMEPCOM Headquarters in North Chicago, Illinois, to support transition activities and program ramp-up. Once the program is fully operational, travel is expected to decrease to approximately 10% for periodic customer meetings and program support.


$115,000 - $155,000 a year

The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.

About Computer World Services Corp. (CWS)

**Computer World Services Corp. (CWS) Careers**

Join the dynamic team at Computer World Services Corp. (CWS), a leader in providing innovative IT solutions and services. At CWS, job opportunities abound for professionals eager to advance their careers in technology and consulting.

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Engage in groundbreaking projects that push the boundaries of technology and consulting. Computer World Services Corp. (CWS) is dedicated to innovation and excellence, providing employees with the opportunity to work on challenging assignments that drive significant impact.

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Computer World Services Corp. (CWS) believes in the power of diversity and inclusion. The company fosters a culture where differences are embraced, and everyone is given the platform to thrive. Join a team where diversity training and leadership are part of everyday growth and development.

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