OverviewEdgewater Federal Solutions is seeking a Systems Architect to support a major national laboratory.
We are seeking a motivated and experienced System Architect to join the OneStop Service Desk. This role will support the design, development, and deployment of technology solutions that improve service delivery, developer productivity, and infrastructure capabilities.The successful candidate will bring strong SI knowledge, developer experience, and infrastructure engineering expertise, and the ability to help build effective, secure, and scalable solutions that support the mission.As a System Architect, you will design and implement information systems solutions that require broad knowledge across multiple domains, including software engineering, infrastructure, SI technologies, networking, security, and systems integration. You will provide technical leadership and help develop infrastructure and services that enable efficient, reliable, and secure support for users and mission teams. This position requires creativity, technical depth, strong communication, and the ability to work collaboratively in a dynamic support environment.
Responsibilities
On any given day, you may be called on to:
- Work with internal customers to understand service, support, and technical requirements.
- Design, architect, implement, and support solutions that improve operational efficiency, service desk workflows, and infrastructure capabilities.
- Research, prototype, and deploy SI-enabled solutions, automation tools, and developer-supporting technologies.
- Apply systems engineering principles across requirements definition, architecture, integration, testing, deployment, and sustainment.
- Collaborate with service desk staff, developers, infrastructure teams, cybersecurity personnel, and mission customers to deliver secure and effective solutions.
- Evaluate and integrate SI tools, workflow automation, and modern software delivery practices.
- Profile, diagnose, and resolve system, application, and infrastructure issues, and implement creative solutions.
- Help identify and implement opportunities to improve service delivery, user experience, and operational efficiency.
- Work with vendors and technical partners, as needed, to configure and deploy systems and tools.
- Network with a diverse technical population to identify opportunities for innovation and collaboration across the Lab and partner organizations.
- Participate in learning, technical growth, and mentoring opportunities.
- Mentor others and contribute to a collaborative, team-oriented environment.
Qualifications
Required Skills:
- Demonstrated experience in software development, infrastructure engineering, systems engineering, service operations, or a related technical field.
- Experience working in Linux-based environments.
- Experience with one or more programming or scripting languages such as Python, Java, Ruby, JavaScript, Go, or similar.
- Experience designing, developing, or supporting technical solutions in an enterprise or mission-oriented environment.
- Ability to work effectively with technical and non-technical stakeholders.
Desired:
- Experience in or knowledge of some of the following:
- SI concepts, workflows, tools, and infrastructure support
- Developer experience/platform engineering, CI/CD, and modern software delivery practices
- Automation, orchestration, and infrastructure-as-code toolsets such as Ansible, Docker, GitLab CI, Terraform, or similar
- Designing and deploying secure information systems in restricted or highly controlled environments
- Service desk operations, IT support workflows, or enterprise service management
- System administration, network engineering, cybersecurity, or enterprise architecture
- Technical project leadership and implementation of infrastructure or process modernization efforts
- Ability to articulate technical plans and deliver projects to completion
- Self-motivated, team-oriented, and able to navigate ambiguity and competing priorities
- Strong organizational, communication, and stakeholder engagement skills
