Join an enthusiastic team of engineers in Intel's Networking Solutions Group (NSG) focused on enabling next generation of programmable Infrastructure Processing Units (IPUs) with our lead customers as part of the Customer Experience Support (CES) organization. Intel brings decades of leadership in networking, virtualization, packet processing, storage, and security to a new class of IPU products that accelerate host networking functions and support emerging use cases such as security, virtualization, storage, load balancing, and data path optimization.

Working closely with major cloud service providers and Intel development teams, you will help deliver customized IPU based solutions that enhance isolation, security, performance, storage and system management for our customers. A big part of the day-to-day job is to help customers manage feature request processes, enable solutions, and debug issues.

Projects and responsibilities include but are not limited to:
• Gain our customers' trust, understand their needs, and build POCs to meet them. Work closely with internal and external partners to understand use cases and requirements.
• Be the go-to technical resource for customers building complex Datacenters, AI infrastructure as well as helping them understand performance characteristics for solutions.
• Prepare and deliver technical content to customers including presentations, workshops, etc.
• Contribute across the full IPU lifecycle, including board and platform bring up, low-level device initialization, OS driver and kernel configuration, system management, feature enablement, use case testing, debugging, and verification.
• Defines systems implementation and integration solutions and plans to ensure optimum performance and reliability across hardware, firmware and software with network, storage, and AI workloads.

The successful candidate must demonstrate the following:
• Strong verbal and written communication skills, with the skills to work independently across diverse stakeholders including external customers and manage priorities.

Minimum Qualifications:
• Bachelor's or master's in electrical or computer engineering, computer science or related field.
4+ years of combined experience in the following:
• Networking fundamentals-including NICs, hardware accelerators, switching and/or modern data center protocols.
• System software stacks, especially software-hardware interactions across platform firmware, device drivers, the Linux kernel, and user space application performance.
• Customer facing systems engineering and debug experience of platform, computing, memory, and network components.

Preferred Qualifications:
• Knowledge of Ethernet products and ecosystems for enterprise and data centers, with experience collaborating with Cloud Service Providers and familiarity with data center workloads, RDMA, collectives, and AI benchmarking.
• NIC hardware and software stacks, including configuration, testing, and/or troubleshooting.
• Experience with software build and development tools and systems such as GCC, Git, GitHub, RPM, Make files, Shell Scripting, Docker, and Jenkins.

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Work Model for this Role

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