Systems Analyst I, II - Technical Services

Salary: $9,130.00 - $12,645.00 Monthly
Location : JAO - Joint Administration Office, Whittier, CA
Job Type: Open to all
Job Number: BR-230-26E
Department: Facilities Planning - Information Technology
Division: Technical Services
Opening Date: 11/03/2026
Closing Date: Continuous

LOCATION:
FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

ESSENTIAL FUNCTIONS:
To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. The incumbent will serve as a primary administrator for the Districts' Microsoft 365, Exchange, and video surveillance environments.

JOB SUMMARY:

The major job duties are listed below. For a detailed list, please see the
Under the direction of a Supervising Systems Analyst or higher classification, and technical guidance from a Senior Systems Analyst, the incumbent will:

• Administer, configure, monitor, and maintain Exchange Online and the Districts' hybrid Exchange environment, including mail flow, connectors, transport rules, distribution groups, shared mailboxes, and mailbox permissions
• Administer Microsoft 365 and Entra ID, including user provisioning, security groups, role assignments, identity and access management, and Conditional Access
• Configure and maintain Microsoft 365 security and compliance features, including retention policies, data loss prevention, auditing, and eDiscovery
• Manage email authentication and mail flow protection, including SPF, DKIM, and DMARC, and investigate suspicious messages through message trace
• Design, write, test, and implement PowerShell scripts and automated solutions to provision accounts, enforce configuration standards, and reduce manual administration across Exchange Online, Microsoft 365, and Entra ID
• Evaluate new features, updates, and tools within the Microsoft 365 and messaging environment, test proposed changes, and recommend configuration standards and upgrades
• Install, configure, maintain, and support the Districts' video surveillance system, including cameras, recording servers, and user access
• Plan and carry out platform configuration changes and deployments, including testing, documentation, and coordination with affected users
• Provide second level support and troubleshoot complex messaging, identity, and surveillance system problems, consulting with vendors as needed
• Travel to Districts facilities as needed to install, maintain, and troubleshoot systems
• Perform related duties as required

MINIMUM QUALIFICATIONS
Candidates must possess all of the following:

• A valid California Class C driver license
• A bachelor's degree in computer science or a closely related field from an accredited college or university

For Systems Analyst I:

• One (1) of the following:
  
  • Option 1: One (1) year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County
  • Option 2: Four (4) years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems
  • Option 3: Four (4) years of related experience in applications design and programming analysis support
• NOTE: A master's degree in computer science or closely related field may be substituted for one (1) year of the required experience

For Systems Analyst II:

• Option 1: One (1) year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County
• Option 2: Two (2) years of professional-level experience performing duties equivalent to a Systems Analyst I

DESIRABLE QUALIFICATIONS:
In-depth and demonstrable knowledge of:

• Exchange Online and hybrid Exchange administration, including mail flow, connectors, transport rules, recipient management, and troubleshooting
• Microsoft 365 and Entra ID administration, including identity and access management, role assignments, security groups, and conditional access
• Microsoft 365 compliance features, including retention, data loss prevention, auditing, and eDiscovery
• Email authentication (SPF, DKIM, DMARC) and mail flow protection
• PowerShell scripting to automate Exchange Online, Microsoft 365, and Entra ID administration
• Installation, configuration, and support of enterprise video surveillance systems

EXAMPLES OF ASSESSMENT CRITERIA
The competitive selection process may cover:
Knowledge of:

• Principles, characteristics and capabilities of enterprise computer systems and their peripheral equipment
• Information technology systems standards and procedures
• Phases of system development and implementation as they apply to platform configuration, testing, and deployment
• Operating systems, storage technologies
• Troubleshooting techniques
• Operating systems installation, configuration, and performance tuning
• Exchange Online administration, including mail flow, transport rules, connectors, distribution groups, and mailbox management
• Microsoft 365 administration, including user provisioning, identity and access management, and Entra ID role assignments
• Microsoft 365 security and compliance features, such as data loss prevention, retention, auditing, and eDiscovery
• PowerShell automation for Exchange Online and Microsoft 365 tasks
• Email authentication technologies such as SPF, DKIM, and DMARC, and mail flow protection
• Hybrid Exchange concepts

Ability to:

• Analyze the computing requirements and recommend solutions
• Evaluate, design, implement, and document complex systems across multiple platforms
• Communicate effectively with various customer groups to facilitate coordination of projects and interaction amongst the customers, team members and other groups in the Information Technology Section

ADDITIONAL INFORMATION
SELECTION PROCESS:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of an interview weighted at 100% of the overall score.
• The initial review of applications is tentatively scheduled to begin the week of November 23.

TO APPLY:

Please apply online at within this application period. By using the online application system, you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, addinfo@governmentjobs.com to your contact list.
NOTES:

• The individual(s) recommended for hire must undergo a job-related reference check, degree verification, DMV report, and a drug test.
• Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.

For questions regarding this recruitment, please contact Brandi Reyes at BrandiReyes@lacsd.org.

RETIREMENT

• CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees' Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 24/25 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered "classic" members. For "classic" members, the Districts pay the "employee share." Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage.

• DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits.

COMPENSATION

Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements.
HEALTH INSURANCE

• MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2026, the Districts contribute $2,417.99 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage.

• DENTAL: Districts paid. Employees can choose from prepaid and indemnity dental plans. The Districts pay the full premium for employee and dependent coverage. The indemnity dental plan will has an annual in network maximum of $1,750, and an out of network maximum of $1,000.

• VISION: Employee paid.

• LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates.

LEAVE TIME

• VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year.

• SICK LEAVE: Eight hours of full-pay sick leave per month.

• PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons.

• PAID PARENTAL LEAVE: Employees may use up to 80 hours of paid parental leave for each birth, foster placement and/or adoption (regardless of the number of children involved) as determined by the parental leave policy.

HOLIDAYS
13 paid holidays and one-half paid holiday depending on the employee's work schedule.

TUITION REIMBURSEMENT
Employees may be eligible for tuition reimbursement for approved accredited course work.

STUDENT LOAN PAYMENT REIMBURSEMENT
For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000.

WORK ENVIRONMENT & OTHER BENEFITS

• A rewarding career contributing to society and the environment.
• Flexible work schedules (e.g. 9/80 schedule) depending on the worksite.
• Clear policies and procedures.
• Health and safety programs.
• Carpool opportunities with monetary incentives depending on the worksite.

More detailed benefits information can be found here:
NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice.

Updated January 2, 2026
01

Each applicant must complete this supplemental questionnaire as a part of the applic