Salary : $91,584.60 - $138,860.16 Annually
Location : City of Escondido, CA
Job Type: Full-Time
Job Number: 03839
Department: Information Systems
Division: Enterprise Software & Web Administration
Opening Date: 11/02/2026
Closing Date: Continuous
Summary
This position is open until filled.
A first review of applications will take place during the week of November 30, 2026. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
NOTE: This position will require you to work on-site. Remote work is not available.
Systems Analyst I: $7,632 - $10,228 per month
Business Analyst II: $8,635 - $11,572 per month
Under direction (Systems Analyst I), or general direction (Systems Analyst II), performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; troubleshoots, analyzes and resolves systems and applications hardware and software problems; and provides technical support and assistance to City information users.
Distinguishing Characteristics
Systems Analyst I - This is the entry level class in the Systems Analyst series providing technical and analytical support to information systems, computer hardware and software applications, and City information users. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Systems Analyst II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the operating procedures and policies of the work unit under the direction of the Enterprise Software Manager. Incumbents initially appointed to the Systems Analyst I level may progress to Systems Analyst II after successfully completing one year (12 months) of progressively responsible experience as a Systems Analyst I with the City of Escondido, and achieving the qualifications and departmental requirements established for progression.
Systems Analyst II: This is the experienced level class in the Systems Analyst series and is expected to independently perform the full range of technical and analytical support functions with only occasional instruction or assistance. Positions at this level are distinguished from the Systems Analyst I level by the performance of the full range of duties as assigned, working independently, applying well developed technical and analytical knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Systems Analyst II level are normally filled by advancement from the Systems Analyst I level.
Key Responsibilities
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices.
General Functions:
Performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; programs new applications or enhances existing programs.
Provides various applications development support in response to staff needs including software installation, set-up and configuration, and trouble shooting user problems; maintains existing computer applications by modifying programs or implementing new programs; tests modified programs for possible errors and resolves as needed.
Installs, integrates, programs, administers, and maintains a variety of computer operating systems; conducts system performance analysis and tuning; installs and maintains system software, files and structures.
Establishes and maintains security guidelines for individual program-level access, password expiration and protection of the City's computer resources; adds or deletes user access as required.
Develops relational database and spatial data interfaces and reports per staff requirements; provides quality assurance services and support for relational database applications.
Analyzes computer management information systems to determine needed modifications or new development needs; designs, develops, and implements systems.
Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; tests, debugs and installs programs.
Provides assistance in the design and development of new systems; from client requirements, determines methods of integrating and interfacing between existing programs to meet user needs.
Performs system maintenance activities of various types on both physical and virtual servers; monitors system performance and disk space; maintains system security; resets application-level user passwords; grants or revokes access to applications.
Plans, develops and analyzes additions, changes and enhancements to system software; determines impact to existing systems, and local/wide area networks.
Performs technical duties in support of the City's database systems; develops, documents and maintains the City's database systems; maintains database security and user access; researches and analyzes new systems and database developments.
Responds to requests from users regarding system operations or hardware and software problems; provides solutions to operational problems or refers users to appropriate staff member.
Tests and supports a variety of specialized computer hardware, software, components and devices; and provides technical support and assistance to end users.
Operates a variety of equipment including workstations, servers (physical and virtual), tablet computers, laptops, and printers.
Performs related duties as required.
Provides vacation and temporary relief as needed.
When Assigned to Public Safety:
Performs analytical duties in the development, operation, administration, and support of the City's public safety information systems including the Computer Aided Dispatch (CAD) System for E9-1-1;
Ensures critical police and fire systems function efficiently and effectively on a 24/7 basis;
Manages projects related to maintaining and enhancing safety systems;
Collaborates with Network team to ensure CJIS and DOJ compliance.
Participates in on-call after hours support rotation.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of information systems programs.
Enterprise software systems and applications, including integrations, API's, and automations.
A variety of application programming languages.
Personal computer hardware and software components.
Principles and practices of computer science and information systems.
Principles and concepts of network technology.
Principles and practices of database maintenance and administration.
Principles and practices of system testing, analysis and security best practices.
Relational and non-relational database design and methodology.
Structured Query Language (SQL).
Reporting and Data Visualization Software
Geographic Information Systems (GIS) Concepts
Methods and techniques of developing technical manuals and instructional materials
Operational characteristics of a variety of computer systems, networks and associated hardware, software and related components.
Methods and techniques used in the installation, troubleshooting and maintenance of application hardware and software.
Methods and techniques of evaluating client information and technology requirements.
Methods and techniques of using application design and development tools.
Database principles and concepts.
Principles and practices of customer service.
Pertinent Federal, State and local laws, codes and regulations.
Ability to:
Provide support in the implementation and maintenance of various applications.
Perform complex system analysis, design, development, and reporting duties.
Respond to and identify user needs and determine resolutions.
Identify business process areas needing optimization, and work with users to implement changes.
Detect, isolate and resolve application hardware and software problems.
Apply a wide variety of applications programming languages.
Design, install, configure, and test hardware (physical/virtual) and software applications and programs.
Troubleshoot complex hardware and software applications and programs.
Evaluate, test, implement, convert to, and support new enterprise applications.
Read, interpret and apply complex technical publications, manuals and related documents.
Instruct users in the use of City computer systems.
Operate a variety of computer systems and equipment.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Keep up-to-date with industry and security best practices.
Continue to learn the latest technologies and seek out areas of business process improvement.
Minimum Requirements
Systems Analyst I/II
Education/Training:
Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field.
Systems Analyst I
Experience:
Three years (full-time equivalent) of increasingly responsible systems analysis and software applications experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Systems Analyst II
Experience:
Four years (full-time equivalent) of increasingly responsible systems analysis and software applications experience or one year (full-time equivalent) of experience as a Systems I Analyst with the City of Escondido. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
License or Certificate:
Possession of, or the ability to obtain, an appropriate, valid driver's license.
Supplemental Information
NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site.
SELECTION PROCEDURE
Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list.
Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
Note: Pursuant to California Civil Code section 1786.53, the City of Escondi
