Now Hiring: Systems AnalystWe're seeking a
Systems Analyst, you'll lead the design, implementation, and optimization of enterprise-wide workflows on the Jack Henry Silverlake Core System. The ideal candidate will have prior experience with banking core systems. This role will work closely with cross-functional teams to drive operational efficiency and data-driven decision-making.
What You'll Contribute:Workflow Design & Optimization- Lead the development and deployment of automated workflows across departments using tools such as JHA Enterprise Workflow or similar automation platforms.
- Collaborate with business units to map current processes, identify inefficiencies, and implement scalable automation solutions.
- Serve as the subject matter expert on workflow best practices and governance.
- Develop documentation and training materials for all automated processes including flow diagrams, SOPs, and risk assessments.
Core Administration Support- Partner with the Banking Systems Administrator on managing core changes.
- Translate business requirements into technical specifications for workflow automation within the Jack Henry & Associates ecosystem.
- Work closely with IT, Operations, Compliance, and other departments to ensure workflows meet regulatory and business requirements.
Champion Our Mission, Protect What Matters- Adopt a commitment to environmental, social, economic, and racial justice.
- Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
- Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
- Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.
What Makes a Stand-Out Candidate:Experience & Education- Bachelor's degree in Information Systems, Business Administration, or related field or 3+ years of experience in workflow automation, business process improvement, or systems analysis.
- Proven experience with workflow automation platforms.
- Experience with core banking systems (preferably Jack Henry Silverlake) preferred.
- Working knowledge of APIs and system integrations, with the ability to understand API functionality, data flows, and troubleshoot integration issues with technical teams.
Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You are a highly motivated and detail-oriented individual who solves problems efficiently, seeks operational efficiencies and has the ability to translate business needs into scalable technical solutions. A high-pace and high-expectation environment excites you and you can't wait to push yourself to new professional heights in a company that rewards high performance.
Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic who can work independently and manage multiple projects simultaneously while staying on top of things with ease and consistency.
Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
Banking & Fintech Acumen - You possess a strong understanding of banking operations, compliance standards, and customer service workflows
Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product. Additionally, you are no stranger to Excel, databases, and form-building tools.
Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You're dependable and always happy to lend a hand where needed.
The Work Environment:- Remote role within the United States; Eastern Standard Hours.
- Occasional U.S. travel for company events.
- Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
- Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.
The Hiring Process:Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team.
Our process follows the
Topgrading Methodology - we hire A-Players through a structured, transparent process that includes:
- Cognitive and personality assessments
- An application form spanning your full education and work history
- 3 conversation stages with key team members- get to know us!
- Credit and background checks conducted before the final interview
- Final Step: Connect us with former mentors and managers of our choice for reference chats.
We do not offer visa sponsorship and will not pursue candidates without valid work authorization.
