Job AnnouncementSystems AdministratorThe Systems Administrator is responsible for providing IT support and systems administration for MBN's technology environment, including user support, desktops, laptops, servers, cloud services, applications, security tools, and related systems. This position helps ensure that MBN's IT systems are secure, reliable, and properly maintained.
SPECIFIC DUTIES/ RESPONSIBILITIES:The following tasks are considered essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions:
Azure Technologies- Azure Migration
- Azure Networking (VPN, Load Balancer)
- Azure Virtual Machine, Compute & Storage
- Azure Entra ID / Azure AD
- Azure RBAC / Identity & Access Management
- Azure Backup & Disaster Recovery
- Azure Monitoring & Management
- Azure Security
AWS Technologies- Working knowledge of AWS architecture
SharePoint Builder & Development- Maintenance of existing SharePoint Portal
- Preparing and updating existing Intranet Pages
Microsoft 365 Administration- Microsoft Entra ID / Azure AD
- Exchange Online
- Microsoft Teams
- Microsoft Intune / Endpoint Management
Active Directory & Identity- AD User, Computer and Group Management
- Group Policy / GPO
- AD Replication & Troubleshooting
- Hybrid Identity
- Entra ID / Azure AD Integration
Cloud Infrastructure & Architecture- Solution Design
- Infrastructure Migration
- Disaster Recovery / Business Continuity
- Troubleshooting & Root Cause Analysis
- Working knowledge of Cloud Networking (Switching and Security appliances)
Automation & Other Technologies- Working knowledge of PowerShell / Infrastructure Automation
- Virtualization - Citrix mainly.
- TCP/IP, DNS, DHCP and Network Troubleshooting.
- Cisco VPN / Network Connectivity - Troubleshooting
Backup & Archival- Awareness of Procedures & Processes at an Enterprise level of Backups
Other Duties:Perform additional job-related duties and take on new responsibilities as needed based on organizational requirements and circumstances.
Qualifications and Requirements:- Minimum of four years of relevant IT support, systems administration, or technology operations experience.
- Experience with Microsoft 365, Active Directory, Azure, Intune, Windows systems, and enterprise IT environments.
- Strong troubleshooting skills for hardware, software, connectivity, and application issues.
- Knowledge of cloud services, virtualization, backup systems, cybersecurity tools, and endpoint management.
- PowerShell, scripting, or automation experience is preferred.
- Strong customer service, communication, and problem-solving skills.
- Ability to manage multiple priorities and respond effectively to urgent support needs.
- Ability to work independently and as part of a team.
- Ability to lift and move IT equipment up to 50 pounds as needed.
- Willingness to work flexible hours, including occasional evenings or weekends when required.
- Relevant technical certifications are desirable.
- Arabic language skills and cultural knowledge are desirable but not required.
