Clearance Required: TS/SCI
Title: Systems Administrator, Mid Level
Location: Columbia, MD
Salary Range: $120-130k/yr
Minimum Years of Experience: 2+
IAT Certification Level: IAT2 - Security+, CASP, or CISSP
Vendor Certification Required: Microsoft, VMWare, Cisco, Netapp, Pure Storage, HP, Dell, Linux+, RedHat, ITIL, or similar
Description: Maintains smooth operation of multi-user computer systems, including coordination with network and systems engineers. Monitors and manages system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. Performs systems security administration functions, including creating user profiles and accounts. Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software. Interacts with users.Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.Interact with customers to handle service inquiries and problems.Provide support to the implementation, troubleshooting and maintenance of IT systems. Distinguish isolated user problems from enterprise-wide application/system problems. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return.Analyze recurring problems, annotating, and initiates solutions for preventing reoccurrence.Work with systems and network engineers in implementing enterprise wide systems and technologies.Ability to install and troubleshoot workstations, thin clients, applications, printers/scanners, phones, and various other IT equipment.
Career level with a complete understanding and wide application of technical principles, theories and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions.
2+ years of experience in systems administration and end-user support.
We offer a competitive benefits and compensation package and FUN place to work! Benefits include, but not limited to:
Health and Wellness Benefits
- Medical Insurance (three CareFirst healthcare plans to choose from, Dental and Vision Insurance, 75% covered for employee/ 50% per dependant
- Health Savings Account (HSA) contributions $1500 individual/ $3000 family
Personal Insurance Benefits
- Company-paid Life Insurance and AD&D coverage
- Company-paid Short-term and Long-term Disability Insurance
Paid Leave
- Employees receive 20 days of vacation/10 holidays built into hourly rate/ 5 days of Administrative time (currently used for snow, jury, bereavement)
Retirement
- Pre-tax 401k program including 6% company match
- 100% fully vested from eligibility date
*Eligible after 90 days of employment
