Job Overview:INflow Federal is seeking a motivated Systems Administrator to ensure the seamless operation, maintenance, and configuration of our organization's computer systems. This role involves close collaboration with both on-site and remote users, offering a dynamic work environment. You will be integral in coordinating site visits, performing upgrades, resolving issues, and providing TIER 2/3 support for Unix/Windows workstations, servers, and other critical IT infrastructure.
Responsibilities:- System Administration: Manage desktop and server systems across local and wide area networks, including account monitoring, security, OS installations, and related tasks.
- IT System Support: Implement, troubleshoot, and maintain IT systems and infrastructure, ensuring smooth day-to-day operations, monitoring, and problem resolution.
- Technical Support: Provide Tier 2 and Tier 3 support for problem identification, diagnosis, and resolution, including escalation and status communication to management and customers.
- Software Management: Install and load operating systems and application software, isolate and resolve hardware/software issues, and enhance system performance.
- Network Management: Troubleshoot, maintain, and configure network components, ensuring improved reliability and performance.
- Software Upgrades: Perform software installations and upgrades to Unix/Windows operating systems, maintain them per policies, and resolve software-related issues.
- Database Management: Manage multiple linked databases, ensuring security, data integrity, disaster recovery, and bulk data imports/exports.
- Maintenance Coordination: Conduct routine and emergency maintenance of data center equipment and coordinate preventive maintenance with customers.
- Backup and Recovery: Collaborate on the development, administration, and testing of backup and recovery plans.
- Security Compliance: Ensure system security per STIG guidelines using tools like Retina and HBSS.
- Standard Operating Procedures: Maintain operational, configuration, and other SOPs to verify system availability using existing Enterprise tools.
Required Skills:- Technical Skills: Proficiency in UNIX, Windows, and/or Storage administration. Experience with trouble reporting and tracking systems like Security+.
- Availability: Ability to respond to after-hour calls and provide on-call support. Willingness to travel up to 20% to local and other sites.
- Local Travel: Position requires 30-75% travel within the Washington Metropolitan area. On occasion can include travel to other CONUS and OCONUS locations.
- Physical Requirements: Ability to lift/move/carry equipment up to 40 pounds.
Experience Requirements:- Education/Certifications: Technical training, certification(s), or degree in a related field.
- Experience: Minimum of 3+ years in systems administration or a related role.
- Certifications: Security+ certification or DoD 8570 Level II equivalent (must be obtained within 90 days of hire).
Clearance Requirements:- TS/SCI Clearance required with eligibility to obtain CI Poly.
Other Notes- Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer.
- If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at [redacted].
- Candidate must have the ability to lift up to 50 lbs.
- Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Citizenship Requirements* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.
