***Requires an active TS/SCI Security Clearance with the ability to obtain a CI Poly**** What Impact You'll Have:We are seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.
What You'll Be Owning:- System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical:
- Troubleshooting application functionality, crash and performance Investigate user performance and work with external teams to improve user experience
- Assist customers with Tier 2 incident resolution for Linux and windows applications.
- Provide remote end user desktop support Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
- Responds to escalated service desk/team requests.
- Communicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environments.
- Willingness to provide initial triage, response, and notifications for incidents Participates in special projects as required.
What You Must Have:- Bachelor's degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
- 8+ years of related systems administration experience
- TS/SCI Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment;
- either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or
- Cisco Certified Network Associate (CCNA)-Security.
- CompTIA Security+ CE Certification is the preferred certification.
- In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
- Successful candidates are expected to have related experience and knowledge/understanding of:
- Active Directory Administration DNS, DHCP, DFS, LDAP Windows 10, Server 2012, Server 2016
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer Linux Operating system Understanding of ServiceNow, NETS or other ticketing processes ITIL v3 or higher
What Would be Nice to Have: - Knowledge of: Microsoft System Center Configuration Manager PowerShell Virtualization Environments (VMware, Citrix) Profile management utilizing the VMware User Experience Management (UEM) toolset Microsoft Exchange Telephone/Video support Networking Familiarity with site specific customer and mission
Why Choose GRVTYThe toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose-built to tackle the most entrenched, systemic national security issues around the world.
We partner with our customers to help them overcome challenges in every corner of technology and defense-including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.
At GRVTY, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Paid Parental Leave
• 401k with generous company match
• Training and Development Opportunities
• Award Programs
• Variety of Company Sponsored Events
EEO StatementGRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email recruiting@grvty.com or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days.
Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)
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