Full Job Description
Position Summary
We are seeking a hands-on Systems Administrator who will play a key role in operating, securing, and modernizing FlexTecs' infrastructure platforms. This position supports our hybrid Microsoft and VMware environment and is responsible for maintaining secure, reliable, and well-documented systems.
The Systems Administrator will work closely with Infrastructure, Security, Development, and Business teams to ensure systems remain available, scalable, secure, and audit-ready while supporting day-to-day operations and strategic IT initiatives.
Key Responsibilities
Infrastructure Administration
• Manage and maintain VMware hosts, virtual machines, Windows Server environments, and supporting infrastructure
• Administer Active Directory, Group Policy, DNS, DHCP, and related services
• Monitor system performance, capacity, availability, and reliability across infrastructure platforms
• Support server lifecycle management including deployment, upgrades, patching, and retirement
• Troubleshoot infrastructure, network, and application-related issues
Microsoft 365 & Cloud Administration
• Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
• Administer Microsoft Entra ID (Azure AD) including user lifecycle management, Conditional Access, and identity governance
• Support hybrid identity and cloud integration initiatives
• Assist with cloud infrastructure and Microsoft Azure administration
Security & Compliance
• Implement and maintain secure system configurations and infrastructure best practices
• Support vulnerability remediation and security hardening initiatives
• Participate in patch management and security update processes
• Maintain privileged access controls and least-privilege security principles
• Assist with audit readiness activities, evidence collection, and compliance initiatives
• Support cybersecurity projects and infrastructure security improvements
Backup, Disaster Recovery & Business Continuity
• Administer and monitor Veeam Backup & Replication environments
• Perform regular backup validation and recovery testing
• Participate in disaster recovery exercises and infrastructure resiliency initiatives
• Maintain backup, recovery, and business continuity documentation
• Ensure business-critical systems meet recovery objectives
Network & Infrastructure Support
• Maintain firewall rules, VPN configurations, and secure remote access solutions
• Assist with network troubleshooting and connectivity issues
• Support datacenter and infrastructure operations as needed
• Collaborate with vendors and technology partners to resolve escalated issues
Documentation & Operational Excellence
• Maintain accurate system documentation, network diagrams, standards, and procedures
• Participate in change management and operational review processes
• Track infrastructure assets and technology lifecycle activities
• Identify opportunities for automation and process improvement
• Contribute to the development of operational standards and best practices
End-User Support & Collaboration
• Provide Tier 2 and Tier 3 support for escalated technical issues
• Collaborate with business stakeholders to understand and support operational needs
• Train and mentor junior technical staff when appropriate
• Participate in after-hours support and on-call rotation as required
Requirements
Required Qualifications
• 3+ years of experience administering Windows Server environments
• 3+ years of experience supporting VMware infrastructure
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP
• Experience with Microsoft 365 administration
• Experience with Microsoft Entra ID (Azure AD)
• Experience administering backup and recovery solutions
• Strong troubleshooting and problem-solving skills
• Experience creating and maintaining technical documentation
• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
• Experience with Veeam Backup & Replication
• Experience supporting SQL Server environments
• Experience with Microsoft Azure services
• Experience with PowerShell scripting and automation
• Experience with cybersecurity, compliance, or audit-related initiatives
• Experience working in a hybrid cloud environment
• Familiarity with SOC 2, security frameworks, or customer audit requirements
Preferred Certifications
• Microsoft Certified: Azure Administrator Associate
• VMware Certified Professional (VCP)
• CompTIA Security+
• CompTIA Network+
• Cisco CCNA or equivalent certification
