Bachelor's degree in Computer Science, Electrical Engineering, or related field
Experience with server products, CPU/GPU, storage, and networking
Knowledge of the latest x86 server architectures
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively
Experience in the server industry
Preferred: Linux skills and scripting language proficiency
Responsibilities
Design and implement complex IT infrastructure solutions based on customer requirements
Collaborate with sales teams to develop technical solutions
Assist in pre-sales by delivering technical presentations and demonstrations
Provide technical support and troubleshooting assistance to customers
Perform on-site installations, repairs, and maintenance of products
Communicate with customers to resolve technical issues
Create and maintain technical documentation for deployed systems
Collaborate with internal teams to resolve complex technical issues
Stay updated on the latest technologies and industry trends
Benefits
Opportunity to work with cutting-edge technologies
Collaborative team environment
Professional development and training opportunities
Exposure to diverse technical challenges
Potential for career advancement within the company
Full Job Description
System Solutions Engineer
Job Responsibilities: • Design and implement complex IT infrastructure solutions based on customer requirements. • Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs. • Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers. • Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions. • Perform on-site installations, repairs, and maintenance of hardware and software products. • Communicate with customers to understand their technical issues and provide timely and effective solutions. • Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles. • Collaborate with internal teams to escalate and resolve complex technical issues. • Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.
Requirements
What we are looking for: • Bachelor's degree in Computer Science, Electrical Engineering, or a related field. • Experience with serve products, CPU/GPU, storage, and networking. • Knowledge of the latest x86 server architectures. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills. • Ability to work independently and collaboratively in a team environment. • Experience in the server industry. • Preferred Qualifications: Linux skill and scripting language ability.
