A Day in the lifeA day in the life of a System Software Manager is dynamic and multifaceted, blending technical oversight with personnel management. You'll oversee a team of technical support personnel, coordinating site visits and ensuring timely resolution of open tickets related to hardware and software issues across the company. Your responsibilities include maintaining accurate hardware inventory, monitoring server logs, and verifying backups to uphold system integrity. As a hands-on leader, you'll perform desk-side, phone, and remote support as needed, demonstrating your commitment to user satisfaction. Additionally, you'll analyze user needs, identify software requirements, and implement solutions to optimize system performance within time and budget constraints. With a keen eye on emerging technologies, you'll manage platforms like Azure, Office365, and SharePoint, ensuring seamless integration and functionality across our organization all in an office setting.
Technical Tools Used Daily- SharePoint
- Microsoft Office
- Microsoft Azure
What is Stanley Martin looking for ?The ideal System Software Manager candidate is a self-starter, is organized and detail-oriented, with a positive attitude. Being able to thrive in a high-volume environment while communicating clearly and building strong internal and external relationships is imperative to the success of this role.
Must Haves- Can perform Cybersecurity related tasks in cloud and on-premises
- Technical support experience, education, certifications, or a combination
- A desire to learn and motivation to excel in a customer service-centric environment
- A valid driver's license and available transportation for support of remote facilities
Nice to Haves - Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange, and virtual environments
What's In It For Me: - Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
- Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
- Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
- 12 weeks of paid maternity leave through our Short-Term Disability Plan
- Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
- Continue your education with tuition and certification reimbursement
- Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
- Protect yourself from identity theft or travel mishaps with our no-cost coverage
- Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
- Get access to your paycheck early with an advanced pay option through Dayforce Wallet
- Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more
The annual base salary range for this position is $111,600 to $129,300 plus annual bonus. 
