What you'll doThe Narrowband System Integration Engineer will provide customer, production, and engineering support for both US and foreign government systems, including hubs, remote terminals, and COTS equipment. This support will include a mixture of remote and onsite support. Key responsibilities include supporting deployment, testing, documentation, training, operation, maintenance, and solving problems with UHF DAMA and IW Networks. We work successfully with both internal and external personnel with various skills. Disciplines requiring support include software, hardware, electrical, IP networking, configuration management, IA, and technical publications.
The day-to-dayStandard on-site support duties include CONUS and OCONUS installations, testing, training, and maintenance of all locations. This support is 24/7 and requires each Applications Engineer to participate in an on-call rotation. This includes hardware, networking, and RF component maintenance and repair, software test and integration, as well as routine maintenance and configuration changes. This position is needed for supporting both current and future UHF DAMA and IW system customers within the services group.
- Interact with customers on solving problems.
- Analyze system issues and perform corrective actions.
- Perform On-Site maintenance at each site as the need arises.
- Conduct training at various CONUS and OCONUS sites.
- Design and update training and operator manuals used by the customer.
- Perform maintenance and software updates.
- Software testing and integration.
What you'll need- 8+ years of working knowledge of SATCOM TDMA theory, RF, Antennas, test methods and standard test equipment such as spectrum analyzer, oscilloscope and multi-meter
- Demonstrated experience developing technical user documentation
- Validated experience delivering Technical Training
- Verified experience resolving issues with SATCOM networks and terminals as well as IP/Networking
- Associate's degree in a technical discipline or equivalent job experience
- US government position. US Citizenship required
- Active DoD Secret Clearance
- Ability to work on-call rotations
- Ability to travel up to 75% both CONUS and OCONUS
What will help you on the job- Experience with UHF DAMA and IW SATCOM systems/Network Operations
- Experience with SATCOM Network Operations
- Working knowledge of military standards and cryptographic baseband equipment (such as KY-100M, KY-99, KIV-7M)
- Hands on experience operating and troubleshooting SATCOM hubs, terminals, and IP network equipment
- Experience with Customer Service and Ticketing Systems (like SalesForce)
- Military background
Salary range$120,500.00 - $190,000.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $149,500.00- $224,500.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
