Experience in troubleshooting and requirements gathering
Strong documentation skills for system engineering and testing
Ability to communicate effectively with both technical and non-technical stakeholders
Familiarity with tools like Jira, Confluence, and Microsoft Office
Experience with agile projects and processes
Excellent oral and written communication skills
Responsibilities
Document the full life cycle design, development, and testing of software
Analyze system requirements and develop specifications
Gather and document customer requirements
Triage and respond to user issues and questions
Create user guides, FAQs, and other support documentation
Report testing results and coordinate software deliveries
Provide meeting minutes and track project status
Benefits
Medical, dental, and vision coverage
Health Savings Accounts and Flexible Spending Accounts
Flexible work schedule options
401(k) and company-funded life insurance
Generous Paid Time Off (PTO)
Tuition and training assistance
Financial rewards for employee referrals
Pet insurance
Employee discount program
Full Job Description
Job Type
Full-time
Description
The Multi-Factor Authentication Management System (MFAMS) is seeking a System engineer to work with a team of developers to support enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.
The position involves documenting the full life cycle design, development and testing software across multiple fabrics. Looking for a candidate with a technical background with experience in troubleshooting and requirements gathering. Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation. Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents. The candidate should have the ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.
Requirements • TS/SCI Clearance with polygraph
Desired Skills: • Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications • Gather, analyze, and document customer requirements • Triage user issues • Track and respond to user issues/questions • Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication) • Create briefings and roadmaps to present to the customer • Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office • Capable of taking high level tasking and executing applicable processes to achieve a successful outcome • Excellent oral and written communication skills • Familiarity with agile projects and processes • Report weekly/monthly/quarterly status in a timely manner • Provide meeting minutes • Coordinate and identify test users for various scenarios • Track and report testing results • Coordinate software deliveries with external organizations
BENEFITS YOU'LL ENJOY:
1. Medical, dental and vision coverage
2. Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
3. Flexible work schedule to include onsite, hybrid or remote, as dictated by position
4. 401(k) and company-funded life insurance
5. Generous Paid Time Off (PTO)
6. Tuition and training assistance
7. Financial rewards for employee referrals.
8. Pet insurance
9. Employee discount program
APPLY TODAY!
JOB ID- 383
About Solerity
Solerity is an information technology services company that provides software development, data analytics, and cybersecurity services to government and commercial clients. The company's services include software development, data analytics, cybersecurity, cloud computing, and IT infrastructure management. Solerity was founded in 2017 and is headquartered in McLean, Virginia. The company has offices in Washington, D.C., and San Diego, California. Solerity's clients include the U.S. Department of Defense, the U.S. Department of Homeland Security, and the U.S. Department of Justice.
