Position Status:
Full time
Shift:
Other (United States of America)
Hours per week:
40
Job Information
Exemption Status: Exempt
A Brief Overview
The System Director, Digital Technology provides leadership for enterprise data management, analytics platforms, artificial intelligence, digital innovation, and consumer-facing technology initiatives. The position partners across Information Systems, Informatics, and organizational leadership to identify, implement, and optimize capabilities that improve patient experience, workforce effectiveness, operational performance, and organizational outcomes. The Director serves as the organization's core technical leader for data management and the Analytics Community of Practice. This position is responsible for the technical strategy, architecture, integration, and enablement of Microsoft Fabric, analytics platforms, artificial intelligence technologies, and consumer-facing digital solutions. The Director advances digital initiatives through influence and collaboration rather than direct ownership of all supporting resources. Success requires strong partnership with the System Director of Applications for Epic resources, the System Director IT Systems for Azure and cloud infrastructure, Informatics leadership for workflow implementation and adoption, the Director of Decision Support for finance analytics and data governance, Population Health leadership, and operational stakeholders. The Director maintains a strong technical foundation in artificial intelligence, analytics, population health, Epic consumer technologies, Microsoft Fabric, data integration, and modern cloud-based data platforms. The position helps the organization select appropriate technologies, coordinate implementation, accelerate adoption, strengthen digital literacy, and realize measurable value from technology investments. Key Performance Expectations • Reliable, scalable, secure, and well-managed enterprise data and analytics platforms. • Effective technical leadership and collaboration within the Analytics Community of Practice. • Progress in Microsoft Fabric adoption, data integration, reusable data assets, and support of strategic priorities. • Successful selection, implementation, adoption, and value realization of AI-enabled products. • Increased organizational use of trusted data, analytics, AI, and approved digital technologies. • Improved consumer engagement, digital access, and adoption of Epic digital capabilities. • Effective partnership with Applications, Infrastructure, Informatics, Decision Support, Population Health, and operational leaders. • Successful execution of innovation pilots and transition of appropriate solutions into sustainable operations. • Demonstrated value from digital technology, analytics, data, and AI investments.
Education Qualifications
- Bachelor's Degree in Information Systems, Computer Science, Data Science, Healthcare Informatics, Business Administration, Healthcare Administration, or a related field. Required
- Master's Degree in Information Systems, Computer Science, Data Science, Business Administration, Healthcare Administration, Healthcare Informatics, or a related field. Preferred
Experience Qualifications
- 7 years Progressively responsible experience in healthcare technology, data management, analytics, artificial intelligence, digital innovation, informatics, population health technology, or related areas. Required
- 3 years Leadership experience leading complex, cross-functional initiatives through collaboration and influence. Required
- 2 years Experience evaluating and implementing artificial intelligence or advanced analytics solutions in healthcare environments. Required
- 2 years Experience with Microsoft Fabric, Microsoft Azure, Power BI, and cloud-based data architectures in healthcare environments. Required
- 2 years Experience with Epic patient engagement, consumer-facing, population health, and analytics technologies. Preferred
- 2 years Experience supporting an analytics community of practice or federated analytics model. Required
Skills and Abilities
- Strong technical knowledge of data architecture, data integration, data management, analytics platforms, artificial intelligence, and cloud technologies. (Required proficiency)
- Working knowledge of Microsoft Fabric, Azure, Power BI, modern data engineering practices, and analytics solution design. Knowledge of healthcare interoperability, data governance, data quality, population health, and analytics architecture. (Required proficiency)
- Knowledge of Epic consumer engagement, patient access, population health, and analytics capabilities. (Required proficiency)
- Ability to assess technical products and translate organizational needs into scalable solutions. (Required proficiency)
- Ability to connect data and technology capabilities to patient, workforce, operational, financial, and strategic outcomes. (Required proficiency)
- Ability to influence decisions and lead across organizational boundaries without direct authority over all contributing resources and manage multiple priorities in a complex, highly matrixed environment. (Required proficiency)
What you will do
- Artificial Intelligence Product Selection, Implementation, and Adoption • Identify, evaluate, and prioritize artificial intelligence products that align with organizational, clinical, operational, and strategic priorities. • Lead AI product assessments, including market review, vendor evaluation, technical fit, business case development, pilot design, implementation planning, and value measurement. • Coordinate cross-functional implementation activities with Information Systems, Informatics, Security, Privacy, Compliance, clinical, and operational stakeholders. • Develop and lead AI adoption, education, communication, and digital literacy efforts that promote responsible and effective use. • Help establish performance measures for utilization, adoption, outcomes, and value realization. • Monitor emerging AI technologies and healthcare use cases and recommend opportunities appropriate for the organization. • Support AI governance and ensure solutions align with organizational standards, regulatory requirements, security expectations, and responsible-use principles.
- Data Management, Analytics Platforms, and Microsoft Fabric Leadership • Own enterprise data management capabilities, including technical standards and practices supporting data architecture, integration, quality, accessibility, lifecycle management, and effective use of organizational data assets. • Serve as the core technical leader within the Analytics Community of Practice, providing technical direction, mentorship, standards, and coordination across analytics, reporting, data engineering, and business intelligence resources. • Lead the technical strategy, architecture, administration, adoption, optimization, and roadmap for Microsoft Fabric and related enterprise analytics platforms. • Support Microsoft Fabric directly and coordinate the integration, organization, and use of data within Fabric to advance organizational strategic priorities. • Develop and maintain technical approaches that support enterprise analytics, artificial intelligence, population health, reporting, and data modernization. • Promote consistent technical standards, reusable data assets, data quality practices, and appropriate access to trusted information. • Partner with the Director of Decision Support to align technical capabilities with finance analytics, enterprise reporting, business intelligence, and data governance priorities. • Partner with Population Health and clinical stakeholders to enable data capabilities that support care management, quality improvement, risk management, and population-level insights. • Coordinate technical data and analytics initiatives across Information Systems and organizational departments.
- Consumer Technology and Epic Digital Capabilities • Lead evaluation, implementation, adoption, and optimization of consumer-facing technology solutions. • Partner with the System Director of Applications and Epic teams to maximize patient engagement, digital access, self-service, communication, and digital front-door capabilities. • Identify opportunities to improve consumer experience, access, and convenience through technology-enabled services and workflows. • Collaborate with operational leaders to define requirements, establish priorities, and improve adoption of digital capabilities. • Monitor utilization, engagement, and outcome measures and recommend improvement strategies.
- Digital Innovation and Emerging Technology • Evaluate emerging healthcare technologies and market trends for organizational applicability. • Lead pilots, proof-of-concept initiatives, technical assessments, and value evaluations. • Develop technical recommendations and business cases supporting digital investment decisions. • Identify opportunities for automation, workflow modernization, and technology-enabled improvement. • Promote responsible experimentation, continuous learning, and scalable implementation practices.
- Enterprise Collaboration and Adoption • Collaborate with the System Director of Applications regarding Epic capabilities, implementation priorities, application dependencies, and supporting resources. • Partner with the System Director IT Systems and infrastructure teams regarding Azure, cloud architecture, security, scalability, and administration requirements. • Partner with the Informatics Leadership and Informatics teams to support workflow design, clinical implementation, readiness, education, and adoption. • Partner with the Director of Decision Support on finance analytics, reporting priorities, data governance, and business use of analytics capabilities. • Partner with Population Health leadership on data, analytics, and technology capabilities supporting population health priorities. • Coordinate cross-functional initiatives through influence, facilitation, and clear accountability. • Translate technical concepts into understandable operational and business terms for leaders and stakeholders.
- Leadership and Organizational Development • Recruit, develop, mentor, and evaluate assigned personnel. • Establish goals, performance expectations, development plans, and technical standards for assigned areas. • Provide technical mentorship within the Analytics Community of Practice and strengthen organizational capabilities in data, analytics, AI, and digital technology. • Promote a culture of accountability, collaboration, innovation, service, and continuous improvement. • Represent Information Systems on committees, workgroups, and leadership teams as assigned.
- Financial and Vendor Management • Develop or support business cases and return-on-investment analyses for digital, data, analytics, and AI investments. • Participate in operating and capital planning processes as assigned. • Evaluate vendors, products, services, and strategic partnerships. • Support contract review, vendor relationship management, implementation oversight, and performance monitoring. • Monitor adoption, outcomes, and value realization associated with assigned technology investments.
- Direct Responsibility • Enterprise Data Management • Data Architecture and Integration Standards • Microsoft Fabric Platform and Roadmap • Analytics Platform Technical Strategy • Analytics Community of Practice Technical Leadership • Artificial Intelligence Product Evaluation and Selection • AI Implementation, Adoption, and Education • Consumer Technology Strategy • Digital Innovation and Emerging Technology Evaluation • Assigned Digital Technology Staff
- Collaborative Responsibility • Data Governance • Enterprise Reporting and Business Intelligence • Population Health Analytics • Epic Digital Capabilities • Azure and Cloud Infrastructure • Clinical Workflow Implementation and Adoption • Organizational Change Management • Enterprise Digital Roadmap Initiatives
Required for All Jobs
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Performs other duties as assigned
Patient Facing Options
- Position is Not Patient Facing
Remote Work Guidelines
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
Scope
- Has Supervisory Responsibility
- Has Budget Responsibility
Physical Demands
- Balancing: Rarely less than 1 hour
- Carrying: Rarely less than 1 hour
- Climbing (Ladders): Rarely less than 1 hour
- Climbing (Stairs): Rarely less than 1 hour
- Crawling: Rarely less than 1 hour
- Crouching: Rarely less than 1 hour
- Eye/Hand/Foot Coordination: Occasionally 1-3 Hours
- Feeling: Occasionally 1-3 Hours
- Grasping (Fine Motor): Frequently 3-5 Hours
- Grasping (Gross Hand): Rarely less than 1 hour
- Handling: Rarely less than 1 hour
- Hearing: Frequently 3-5 Hours
- Operate Foot Controls: Rarely less than 1 hour
- Pulling: Rarely less than 1 hour
- Pushing: Rarely less than 1 hour
- Reaching (Overhead): Rarely less than 1 hour
- Repetitive Motions: Frequently 3-5 Hours
- Sitting: Frequently 3-5 Hours
- Standing: Rarely less than 1 hour
- Talking: Frequently 3-5 Hours
- Walking: Rarely less than 1 hour
Working Conditions
- Dusts: Rarely less than 1 hour
- Electrical: Rarely less than 1 hour
- Noise/Sounds: Occasionally 1-3 Hours
