3+ years of experience in Information Technology with complex systems design and support
Post-secondary degree or diploma in computing or electronics, or equivalent military training
Ability to obtain various levels of security clearance
Strong written and verbal communication skills for technical presentations
Excellent organizational skills for managing multiple tasks in a dynamic environment
Team player with strong interpersonal skills and ability to work independently
Willingness to mentor and enhance the technical skills of others
Strong analytical and problem-solving abilities
Comfortable with remote work and collaboration in virtual teams
Responsibilities
Install, configure, and test server, storage, and network infrastructure
Implement and test virtualization platforms
Configure and test Physical Security and AV management software
Analyze customer requirements and implement system features
Maximize system performance through configuration adjustments
Develop and support custom integrations for subsystem interoperability
Create automation scripts to enhance efficiency and consistency
Maintain and troubleshoot IT infrastructure issues
Plan and deliver software and OS upgrades
Collaborate with Systems Analysts and Project Managers on IT infrastructure design
Support sales efforts by specifying IT components and integration methods
Ensure timely installation and integration of systems with quality assurance
Mentor Integrated Systems Technicians in IT infrastructure
Build and maintain client relationships to enhance organizational reputation
Assist PMO in deployment planning
Prepare and maintain professional documentation
Benefits
Opportunities for professional development and mentorship
Collaborative work environment with a focus on team success
Engagement in cutting-edge technology and systems integration
Supportive leadership that values employee input
Flexible work arrangements, including remote work options
Full Job Description
The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these platforms.
Responsibilities:
Install, configure, and test server, storage, and network infrastructure
Install, configure, and test virtualization platforms
Install, configure, and test Physical Security and AV management software platforms
Analyze customer requirements and implement system features to meet those needs
Analyze system constraints, performance, and workload requirements
Apply configurations to maximize system performance
Configure and test off the shelf integrations to enable event and control interoperability between subsystems
Develop and support custom integrations and macros enabling interoperability between subsystems and advanced features
Develop scripts, images and other automation techniques to minimize repeat work and improve consistency
Maintain, troubleshoot, and service issues related to the above infrastructure
Plan and deliver software and OS upgrades
Develop and maintain Method Of Procedures for system upgrades and implementations
Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions
Support sales and design efforts and activities in specifying IT components and integration methods
Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered
Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery
Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure
Develop and maintain client relationships while building confidence and respect in the organization's abilities throughout the industry
Support the PMO in planning deployments
Prepare and maintain documentation in an efficient and professional manner
Be organized, enthusiastic, and take direction from Bosch leadership
Required Qualifications:
Minimum of 3 years' progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces.
Ability to pass varying levels of security clearance
Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
Ability to work independently or in a team environment, with strong interpersonal skills
Willingness to mentor and build the technical abilities of the organization
Strong analytical and problem-solving skills
Comfortable with remote work and participating in remote teams
Experience with the following technologies is required:
Windows Server, Windows 10/11, and SQL Server
VMware, Hyper-V or other HCI/virtualization platforms
IP networking, SD-Wan, routers/switch configurations
Backup, replication and DR concepts
Powershell and other scripting languages
Cybersecurity and system hardening
Accreditation or certification from a major network supplier such as Cisco
Accreditation or certification with Windows Server and SQL Server
Preferred Qualifications:
Understanding of, and experience with, Physical Security system integration, including CCTV, Access Control, Intercom, Intrusion or Audio Video management platforms
AWS or Azure cloud computing and network environments
C#, C++ or other modern programming languages
Devops and other advanced system delivery and support automation
Salary Range: $ 78,936 - $95, 866.68 Vacancy Status: This posting is for a current and existing vacancy
Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
