Responsibilities: The System Administrator 1 will support Barrow Wise's NYC Department of Social Services project and perform the following duties:
- Develop Network Integrity Security System Maintainability
- Develop operational and installation procedures for security systems, maintain information as to changes in security infrastructure and impact on agency environment
- Develop guidelines and upgrade techniques of new operational procedures for the support of Firewalls, IDS, and other security-related infrastructure
- Maintain and monitor licensing and notify as to renewal dates for security infrastructure to prevent interruption in key security and network infrastructure
- Evaluation and Testing of new network integrity technologies
- Develop detailed test plans to test the claims and capabilities of vendors in a particular security space to normalize results across multiple vendors and come up with a fair rating system to provide information for procuring the appropriate technology
- Interface and coordinate with the vendors to accomplish test goals
- Execute test plans and compile results of tests in such a way that management has enough information to make a decision
- Perform network integrity security infrastructure implementation and operation
- Responsible for configuration and operational maintenance of security infrastructure
- Work with MIS staff (e.g., managers, senior programmers, support staff, product manager)to plan and advise as to network and security requirements for new projects and enhancements
- Provide detailed log analysis in case of inquiry into cause and effect of network and security outages
- Assist MIS technical support staff when they are unable to resolve a program, access, or IT issue by themselves
- Occasionally contact Program Area staff, as may be needed, to clarify the intent of a new feature or resolve a problem
- Provide general troubleshooting assistance to other MIS programmers/projects as may be needed
- Develop and prepare documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches
- Develop specifications for security, communication systems, hardware, network, storage, and software configurations
- Develop detailed test plans and evaluation strategies for the procurement and evaluation of new security technologies and tools that the agency looks to procure in its reengineering process
- Develop strategies for the creation and continual modification of system-wide documents, including configurations and structured diagrams for the specifications of firewalls, communication systems, wide area networks, security, and network programs that will span multiple functional groups
- Work on-site in NYC
An ideal candidate has the following:
- U.S. Citizenship
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field
- 4 Years of core competencies in routing, firewall, Intrusion detection system (IDS), and Security Information and Event Management (SIEM) technologies
- 4 Years of experience with VoIP technologies and wireless systems, with a strong background in VoIP technology deployment in large environments
- 4 Years of experience with testing methods and analysis of results using automated tools or custom tools to evaluate network and security infrastructure
- 4 Years of experience with troubleshooting and root cause analysis of network outages and slowdowns
- 4 Years' Ability to communicate effectively, on both a technical and non-technical level, with appropriate Agency staff at all levels, as well as with vendors
- 4 Years' Ability to handle multiple projects and deadlines
Work on-site in NYC
