Job DescriptionACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIREDWe are seeking a
Systems Administrator to manage, troubleshoot, and maintain critical Information Technology (IT) infrastructure supporting defense and intelligence customer missions. In this role, you will oversee day-to-day operations, monitoring, and maintenance across client, server, storage, network, and mobile platforms. You will handle Tier 1 help desk support and Tier 2 escalation cases, configuration management, and hardware/software problem resolution. Additionally, you will configure and maintain both UNIX/Linux and Windows operating systems, optimize network components, and implement system enhancements to maximize reliability, performance, and uptime.
The annual base salary range for this role is $148,000-$175,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
Required Skills- Infrastructure Operations & Support: Proven experience managing, monitoring, and maintaining enterprise IT infrastructure across client, server, storage, and network devices.
- Tier 1 & Tier 2 Troubleshooting: Strong ability to perform problem identification, diagnosis, and resolution for user end-point issues as well as complex infrastructure escalations.
- OS Administration (UNIX/Linux & Windows): Hands-on experience configuring, installing, patching, and maintaining both UNIX/Linux and Windows operating systems.
- Network & Hardware Configuration: Skilled in troubleshooting network components, managing hardware dispatch and replacement workflows, and implementing system enhancements to boost reliability and performance.
- Incident Escalation & Customer Communication: Demonstrated skill in tracking incident resolution end-to-end and effectively communicating system status to leadership and technical users.
Education:
Bachelor's Degree in Data Science, Computer Science, Computational Linguistics, Mathematics, or a related technical discipline, PLUS
10+ years of professional experience in data science, NLP, or software engineering OR
High School Diploma / GED, PLUS
15+ years of specialized technical experience in lieu of a degree.
Desired SkillsCore Industry Certifications: Active CompTIA Security+, Network+, Linux+, or Microsoft/Red Hat certifications (e.g., MCSA, RHCSA).
Virtualization & Storage: Experience managing virtualized environments (VMware vSphere/ESXi, Hyper-V) and enterprise storage solutions (NAS/SAN).
Scripting & Automation: Familiarity with PowerShell, Bash, or Python scripting to automate routine administrative tasks and system health checks.
Identity & Access Management: Experience managing Active Directory, LDAP, Group Policy Objects (GPOs), and user credentialing systems.
