Job Description:The Senior Systems Administrator provides advanced technical support for the Defense Logistics Agency (DLA) Enterprise Windows Administrative Support Services (EWASS) program. This position is responsible for planning, installing, configuring, maintaining, securing, and optimizing Microsoft Windows Server environments, network software, and enterprise information systems. The Senior Systems Administrator ensures system availability, performance, security, and operational continuity across physical, virtual, and cloud-based environments. The role requires extensive experience in enterprise system administration, troubleshooting, vulnerability management, automation, and technical leadership while ensuring compliance with Department of Defense (DoD) and DLA cybersecurity requirements.
Note:This is a hybrid position which is Remote 4 days a week and on-site 1 day a week at your closest DLA Hub Location. Duties/ Responsibilities - Plan, install, configure, maintain, troubleshoot, and optimize Microsoft Windows Server operating systems, enterprise applications, and network software.
- Ensure stable and secure operations of enterprise information systems, network connections, and communication services.
- Organize and direct the configuration, administration, and daily operations of information management systems.
- Provide advanced technical support for physical, virtual, and cloud-based Windows Server environments across DLA's NIPRNET and SIPRNET infrastructure.
- Diagnose and resolve complex system, software, application, network connectivity, and performance issues.
- Conduct system capacity planning, performance analysis, and resource optimization to maintain operational efficiency.
- Recommend and implement system configuration changes, software upgrades, infrastructure improvements, and technology enhancements.
- Provide local and remote maintenance support for operational systems deployed across multiple locations.
- Perform server installations, upgrades, patch management, and ongoing maintenance of enterprise systems and applications.
- Administer Active Directory, Group Policy Objects (GPOs), user permissions, network services, and enterprise security configurations.
- Develop and implement automated tools and scripts, including PowerShell, to improve system administration efficiency and accuracy.
- Develop, maintain, and update system administration procedures, technical documentation, and standard operating procedures.
- Direct and coordinate the daily activities of other system administrators, including system maintenance, resource optimization, and technical troubleshooting.
- Provide technical guidance, training, and skills assessments to system administrators and end users.
- Apply advanced knowledge of application networking, load balancing, fault tolerance, and system availability.
- Perform vulnerability management, security assessments, system hardening, and remediation activities in accordance with DoD cybersecurity requirements.
- Support Security Technical Implementation Guide (STIG) compliance, Security Content Automation Protocol (SCAP) assessments, and Assured Compliance Assessment Solution (ACAS) vulnerability remediation.
- Support disaster recovery, business continuity, and mission-critical system restoration activities.
- Manage and respond to assigned ServiceNow incidents, tickets, tasks, and change requests within established Service Level Agreements (SLAs).
- Coordinate with government personnel, technical teams, and external vendors to resolve complex infrastructure issues and maintain system availability.
- Provide recommendations on technology direction, infrastructure modernization, and system improvements to align with organizational requirements.
- Provide after-hours and on-call support as required to maintain mission-critical operations.
Required Skills/Abilities - Advanced knowledge of Microsoft Windows Server operating systems, enterprise infrastructure, and system administration.
- Extensive experience installing, configuring, maintaining, troubleshooting, and optimizing enterprise hardware and software solutions.
- Strong understanding of Active Directory, Group Policy, network services, system security, and server administration.
- Experience supporting physical, virtual, and cloud-based computing environments.
- Advanced troubleshooting skills involving operating systems, applications, network connectivity, and enterprise infrastructure.
- Experience conducting system capacity planning, performance monitoring, resource optimization, and configuration management.
- Knowledge of application networking, load balancing, fault tolerance, and high-availability systems.
- Experience performing system upgrades, patch management, vulnerability remediation, and operating system hardening.
- Knowledge of DoD cybersecurity requirements, STIGs, SCAP, ACAS, and vulnerability management practices.
- Experience developing and implementing automation scripts and tools to improve system administration processes.
- Ability to develop technical documentation, standard operating procedures, and system administration training materials.
- Demonstrated ability to provide technical leadership, direct system administration activities, and mentor technical personnel.
- Experience supporting disaster recovery, business continuity, and enterprise system restoration.
- Strong analytical, problem-solving, organizational, and communication skills.
- Ability to work independently, manage complex technical assignments, and coordinate across multiple technical teams.
- DoD 8570/8140 Certification: DoD-approved baseline certification, Category IAT II or IAT III.
- Computing Environment: Server Admin M and Domain Admin Z (Cloud or Microsoft Operating System per DLA-approved Computing Environment requirements).
- U.S. citizenship required
Education and Experience: - Education: Bachelor's degree (BS or BA) in a technical discipline.
- Education Substitution: Four (4) additional years of related experience may substitute for the bachelor's degree requirement.
- Minimum Experience: Ten (10) years of specialized experience in the field of Information Processing.
- Experience must demonstrate progressive responsibility across multiple specialized Information Processing disciplines involving a range of hardware and software solutions.
- At least four (4) years of concentrated, hands-on experience installing, configuring, maintaining, and resolving issues involving various software solutions.
Travel Requirement:
Clearance Requirement: - Active Secret security clearance required
Salary Range: The salary range for this position represents Dynamo's good-faith estimate of the compensation expected to be offered at the time of posting. Actual compensation will be determined based on several factors, including, but not limited to, the responsibilities of the role, the candidate's experience, skills, education, work location, and internal equity.
$80k-$92k annually
