Proficient in Linux systems (Ubuntu, Red Hat, etc.)
Basic understanding of networking concepts (DNS, DHCP, VPN)
Hands-on experience with Windows 10/11, Windows Server, and Active Directory
Familiarity with Microsoft 365 administration
Strong troubleshooting skills for diverse technical issues
Excellent communication and documentation abilities
Ability to work both independently and in teams
U.S. citizenship or lawful permanent residency required.
Responsibilities
Provision, configure, and maintain Windows and Linux servers and workstations.
Support NASA IT infrastructure and labs, assisting with testing and delivery activities.
Monitor system performance and conduct routine maintenance and updates.
Troubleshoot hardware, software, and network issues effectively.
Participate in backup, disaster recovery, and patch management activities.
Support IT security initiatives, including log review and vulnerability remediation.
Document system configurations, troubleshooting steps, and procedures.
Benefits
Opportunity to work on NASA programs at Johnson Space Center.
Collaborative environment with developers and engineers.
Hands-on experience with cutting-edge IT systems.
Involvement in security initiatives and infrastructure improvements.
Potential for professional growth in a federal position.
Full Job Description
This role supports both METECS corporate operations and NASA programs onsite at Johnson Space Center (JSC).
In this role, you will support developers, engineers, and technical staff by maintaining and improving IT systems across Windows, Linux, and cloud environments. This position is ideal for someone with several years of hands-on administration experience who is ready to take ownership of operational systems, contribute to security initiatives, and collaborate on infrastructure improvements.
Responsibilities:
Provision, configure, and maintain Windows and Linux servers and workstations.
Support NASA IT infrastructure and labs and support testing and delivery activities within assigned projects.
Monitor system performance and perform routine maintenance and updates.
Troubleshoot hardware, software, and network issues.
Participate in backup, disaster recovery, and patch management activities.
Support IT security initiatives including log review, vulnerability remediation, and compliance activities.
Document system configurations, troubleshooting steps, and procedures.
Provide responsive support to end users and project teams.
Manage user accounts, permissions, and Group Policies within Active Directory.
Administer Microsoft 365 services including Exchange, SharePoint, and Teams.
Assist with cloud services configuration (AWS or Azure).
Required Qualifications:
3-5 years of experience in system administration.
Experience with Linux systems (Ubuntu, Red Hat, or similar).