Bachelor's degree in finance, business, or related field preferred; high school diploma with 1+ years of relevant experience accepted
NMLS certification or completion of NMLS process within 30 days of hire required
Strong knowledge of community and commercial banking market
Proven ability to build and grow customer relationships
Effective communication skills, both verbal and written
Demonstrated strategic thinking and problem-solving abilities
Ability to maintain confidentiality and uphold the bank's values
Responsibilities
Execute strategic plans to enhance business development and meet financial targets
Identify and develop strategies for customer retention and acquisition
Engage with business and bank partners for team-based customer development
Leverage local networks to pursue business opportunities
Model integrity and professionalism in all interactions
Support and embody the bank's values and mission
Exercise discretion and judgment in job functions
Benefits
Supportive work environment that values integrity and professionalism
Opportunities for professional development and growth
Engagement with a community-focused organization
Team-based approach to customer development
Commitment to upholding high standards of customer service
Full Job Description
Job Purpose & Scope
In this role, you will develop new commercial business and expand existing commercial customer relationships. You will cultivate, maintain, and strengthen relationships within the community and among team members. You will strive to meet or exceed business goals.
Essential Job Functions
Execute strategic and tactical plans to manage business development productivity and portfolio quality, and to meet financial targets
Identify, prioritize, and develop strategies for high-value retention, expansion, and acquisition of customer relationships by delivering knowledgeable advice and solutions
Engage relevant business and bank partners in team-based customer development with expert delivery
Leverage local market networks and centers of influence to identify, prospect, and pursue business opportunities to hit market goals
Display a high degree of integrity, trustworthiness, and professionalism at all times
Embrace Bank OZK's core lending tenets of asset quality, profitability, and then growth
Enthusiastically support and model the bank's values and mission
Regularly exercise discretion and judgment in the performance of essential job functions
Maintain consistently good punctuality and attendance to work
Follow Bank OZK policy, procedures and guidelines to protect customers and bank assets
Knowledge, Skills & Abilities
Knowledge of the community and commercial banking market, including customer needs, competitive landscape, and regulatory environment
Knowledge of bank regulations, policies, and procedures
Ability to demonstrate a strong entrepreneurial spirit and positive reputation in the local market and among peers
Ability to build and grow successful customer relationships
Ability to communicate effectively both verbally and in writing
Ability to work effectively and efficiently both as part of a team and independently, while demonstrating effective interpersonal skills with all levels of management and with internal and external stakeholders
Ability to demonstrate effective strategic, critical thinking, analytical, and problem-solving skills
Ability to demonstrate effective organization and prioritization skills, attention to detail, and a strong sense of urgency, initiative, and drive to achieve goals and objectives
Ability to demonstrate a high degree of integrity and commitment to uphold the Bank's values, culture, and reputation
Ability to maintain confidentiality
Ability to travel overnight, as needed.
Skill in using computer and Microsoft Office applications necessary to perform essential job functions
Basic Qualifications
Bachelor's degree in finance, business, or related field preferred; in lieu of bachelor's degree, high school diploma or equivalent, plus 1+ years of relevant lending, sales, or business development experience, required
NMLS, or successful completion of NMLS process within 30 days of hire, required
Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
