SVP, Business Transformation and AI Strategy

About the Role

The Senior Vice President, Business Transformation & AI Strategy will lead BetMGM’s enterprise transformation agenda, using AI as a strategic lever to redesign how the business operates, makes decisions, and scales. This executive will define the company’s AI strategy and business transformation roadmap, ensuring investments are tied to measurable outcomes across growth, productivity, customer experience, risk management, and profitability, while always ensuring regulatory compliance.

The SVP will define the AI-enabled change program for the company and lead its implementation, identify the highest-value business opportunities, align leaders around a common roadmap, and drive adoption of new ways of working. One to two senior leaders reporting into this role will support the more technical components of defining and implementing a best in class, Enterprise-grade agentic AI framework, leveraging the established Snowflake, AWS and Microsoft platforms.

This leader will influence executive-level strategy, shape investment choices, and ensure BetMGM translates AI ambition into enterprise-wide business impact through disciplined transformation, governance, and value realization.

Responsibilities

•    Set the enterprise vision, strategy, and multi-year roadmap for business transformation enabled by AI, automation, and advanced decisioning.
•    Prioritize the highest-impact opportunities across functions and translate them into a sequenced portfolio of initiatives with clear business cases, ownership, and measurable outcomes.
•    Establish the enterprise operating model for AI, including governance, decision rights, prioritization, adoption plans, and value tracking.
•    Lead a small senior team, including 1–2 leaders responsible for the technical components of AI delivery such as data, architecture, model development, and platform implementation.
•    Partner across Product & Tech, Data, BI, Risk, Operations, Finance, HR, and Commercial teams to embed AI into core business processes and ways of working.
•    Identify and scale high-value use cases across customer growth, retention, risk, compliance, operational efficiency, and decision support.
•    Lead change management and adoption efforts to ensure AI-enabled tools, processes, and behaviors are implemented effectively and sustained over time.
•    Partner with PMO, Finance, and business leaders to define success metrics and track ROI, risk reduction, efficiency gains, and customer impact.
•    Represent the transformation and AI agenda with executive leadership and communicate complex topics in clear, commercially relevant terms.

•    Partner with Entain/MGM where needed/valuable and report out to external stakeholders.

Qualifications  

•    15+ years of progressive leadership across business transformation, AI/ML, enterprise analytics, digital strategy, or related functions.
•    Demonstrated success leading enterprise transformation programs and turning strategic priorities into measurable operational and commercial outcomes.
•    Experience defining AI strategies and roadmaps that span multiple business units in a complex, regulated, or consumer-facing environment.
•    Ability to lead senior cross-functional stakeholders and oversee technical leaders without needing to personally own day-to-day model or platform delivery.
•    Strong grasp of modern data and AI capabilities, governance, model risk, and value realization frameworks.
•    Executive presence with the ability to influence C-suite and Board stakeholders.

Preferred
•    Experience in sports betting, iGaming, fintech, insurance, or other high-scale digital environments.
•    Familiarity with enterprise operating model design, large-scale change programs, and AI adoption in regulated businesses.
•    Prior experience leading senior leaders across strategy, transformation, data, or AI functions.

Compensation

The annual salary range for this position is $269,925 to $371,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance -based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Gaming Compliance & Licensing Requirements 

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.