15+ years of experience in telecommunications technologies.
Deep understanding of telecom vendors and services.
Proficiency in managing project workflows in telecom contexts.
Familiarity with AT&T service offerings and billing processes.
Experience with delivering telecom services to state governments.
Background in financial and billing audits and cost savings analysis.
Knowledge of VoIP service implementation and network infrastructure.
Responsibilities
Lead the project lifecycle for the Copper-to-Cloud initiative, managing the migration of 13,000 copper services.
Oversee and resolve ordering and provisioning issues with AT&T.
Manage contracts related to new and existing networks and voice services.
Ensure compliance with state government operational standards.
Support the financial reconciliation process for telecom invoices.
Monitor and evaluate complex network and telecom contracts.
Benefits
Hybrid work model with onsite requirements in the Baton Rouge area.
Flexibility to work within core state hours or outside as needed to meet deadlines.
Opportunities for involvement in large-scale, impactful telecom projects.
Full Job Description
Hybrid, Baton Rouge, LA
Must reside within the Baton Rouge Metropolitan Area
The scope of the proposed services will include the following:
Voice Service Modernization
This position will focus on large-scale infrastructure transitions and vendor management: • Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copper-to-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions. • Provide oversight and resolution for AT&T ordering and provisioning issues. • Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Expertise and/or relevant experience in the following areas aremandatory: • Minimum of 15 years' experience with telecommunications technologies. • Advanced understanding of telecom vendors, available services, and project management workflows. • Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes. • Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs. • Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings. • Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements. • Expertise in the development, structuring, and actively monitoring complex network and telecom contracts. • Candidate must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
Hours worked: Within the State's core hours of 7:00 AM CT to 6:00 PM CT. May be required to work on State holidays, weekends and hours outside of the State's core business hours in order to meet critical deadlines.
