Hybrid, Baton Rouge, LA

Must reside within the Baton Rouge Metropolitan Area

The scope of the proposed services will include the following:

Voice Service Modernization

This position will focus on large-scale infrastructure transitions and vendor management:
• Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copper-to-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
• Provide oversight and resolution for AT&T ordering and provisioning issues.
• Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.

Expertise and/or relevant experience in the following areas are mandatory:
• Minimum of 15 years' experience with telecommunications technologies.
• Advanced understanding of telecom vendors, available services, and project management workflows.
• Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
• Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs.
• Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
• Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
• Expertise in the development, structuring, and actively monitoring complex network and telecom contracts.
• Candidate must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.

Note: Expected Start/End Dates: 08/03/2026 - 06/30/2029

Hours worked: Within the State's core hours of 7:00 AM CT to 6:00 PM CT. May be required to work on State holidays, weekends and hours outside of the State's core business hours in order to meet critical deadlines.

JOB CODE: SR-5276565-VSM