SYNNEX Corp

Supply Chain Program Manager

SYNNEX Corp$90K — $125K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Engineering, Supply Chain Management, or related field.
  • 5-10 years of experience in business systems analysis, process mapping, or operations analysis.
  • Proficiency in process mapping tools like Visio.
  • Experience with ERP systems (e.g., SAP, Oracle, Salesforce, Microsoft Dynamics).
  • Knowledge in SQL, Excel (advanced), and data visualization tools (Power BI) for performance analysis.

Responsibilities

  • Document, map, and analyze 'as-is' business processes to identify inefficiencies and improvement opportunities.
  • Suggest improvements to senior management based on analysis findings.
  • Conduct root-cause analyses for process failures and system issues.
  • Evaluate existing ERP/MRP systems and collaborate with IT to implement enhancements or integrations.
  • Facilitate stakeholder workshops to gather technical and business requirements and translate these into clear specifications.
  • Maintain documentation of system configurations, process maps, and standard operating procedures (SOPs).
  • Act as project lead on implementations and conduct training for new systems to ensure smooth transitions.

Benefits

  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid holidays, vacation & sick days
  • Tuition reimbursement
  • Perks at work
  • LEAP Program
  • MyFlexPay
Full Job Description
This role is a critical strategic addition required to lead our high-priority supply chain transformation, technology integrations, and process optimization initiatives.

While a Systems and Process Analyst provides the technical diagnostics and workflow designs, the Program Manager will drive the cross-functional execution, manage vendor relations, govern the project portfolio, and ensure we realize the operational ROI of our system investments (such as ERP upgrades and global Material Requirements Planning (MRP) rollouts).

Primarily works with key stakeholders in supply chain team, IT, and direct operations teams.

Key Responsibilities
1. Process Mapping & Analysis
  • Document, map, and analyze "as-is" business processes across various departments to identify bottlenecks, redundancies, and areas for automation.
  • Provide suggestions to senior management on process improvements.
  • Conduct root-cause analyses on process failures and system issues.
2. Systems Evaluation & Integration
  • Evaluate existing MRP/ERP systems, software applications, and data flows to ensure they effectively support business processes.
  • Collaborate with IT and software development teams to design, test, and implement system enhancements, APIs, or new platform integrations.
3. Requirements Gathering & Documentation
  • Facilitate workshops and interviews with stakeholders to gather detailed business and technical requirements.
  • Translate business needs into clear technical specifications, user stories, use cases, and system flowcharts.
  • Maintain comprehensive documentation of system configurations, process maps, and standard operating procedures (SOPs).
  • Work as a Point of Contact for Supply Chain team to work together with quality team to perform ISO audit annually.


4. Project Management & Testing
  • Act as a project lead or key contributor on systems implementation and process improvement initiatives.
  • Coordinate with Biz Ops team to perform User Acceptance Testing (UAT), and validate that new systems/processes meet defined business requirements.
  • Create training materials and conduct training sessions to help teams transition smoothly to new systems and workflows (change management).


Required Skills & Qualifications
Education & Experience
  • Education: Bachelor's degree in Business Administration, Information Systems, Engineering, Supply Chain Management, or a related field.
  • Experience: 5-10 years of experience in business systems analysis, process mapping, or operations analysis.


Technical Skills
  • Process Mapping Tools: Proficiency in tools like Visio.
  • ERP/Systems Knowledge: Experience working with enterprise software (e.g., SAP, Oracle, Salesforce, Microsoft Dynamics, or specialized MRP/WMS systems).
  • Data Analysis: Essential knowledge in SQL, Excel (advanced), and data visualization tools (Power BI) to analyze process performance metrics.

Compensation: The anticipated base salary range for this position is $90,000-125,000 annually.

Actual compensation will be determined based on experience, skills, qualifications, and business needs.

What's in it for you

Benefit Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid Holidays, Vacation & Sick Days
  • Tuition Reimbursement
  • Perks at Work
  • LEAP Program
  • MyFlexPay

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

Similar Jobs

More Jobs at SYNNEX Corp

  • SYNNEX Corp
    Supply Chain Program Manager
    $90K — $125K *
    Fremont, CA 94536 (Alameda County)
    Manufacturing & Automotive
    In-Person
  • SYNNEX Corp
    BI Analyst
    $68K — $103K *
    Greenville, SC 29615 (Greenville County)
    Enterprise Technology
    In-Person
  • SYNNEX Corp
    BI Analyst
    $75K — $110K *
    Fremont, CA 94536 (Alameda County)
    Information Technology
    In-Person
  • SYNNEX Corp
    BI Analyst
    $68K — $103K *
    Olive Branch, MS 38654 (Desoto County)
    Information Technology
    In-Person
  • SYNNEX Corp
    Network Engineer
    $80K — $155K *
    Olive Branch, MS 38654 (Desoto County)
    Telecommunications & Hardware
    In-Person

More Manufacturing & Automotive Jobs

Find similar Supply Chain Program Manager jobs: