BA/BS degree with 3-5 years in supply chain, logistics, or operations.
Advanced Excel skills, including pivot tables and data management.
Hands-on experience with ERP systems, preferably NetSuite.
Familiarity with Airtable or similar database tools.
Exceptional attention to detail for high-volume data entry.
Strong communication skills for cross-departmental coordination.
Business-level Japanese is a plus for communication with Japanese partners.
Responsibilities
Create and manage purchase orders in NetSuite from issuance to closeout.
Maintain item data, including SKUs and serial numbers, in NetSuite and Airtable.
Update delivery and production schedules daily based on factory confirmations.
Process weekly inbound shipments from Japan, including item receipts and transfer orders.
Coordinate inter-warehouse transfers and resolve discrepancies.
Analyze inventory and create ERP transactions for stock reconciliation.
Own vendor coordination for leather goods, jewelry, and precious materials.
Benefits
Health coverage with up to 100% employer contribution for medical, dental, and vision plans.
401(k) retirement plan with a 4% company match after 90 days.
Company-paid life insurance and optional long-term disability coverage.
Exclusive seasonal product allowances and discounts on eyewear.
24/7 confidential support services through the Employee Assistance Program.
Additional perks including pet, auto, and home insurance, and commuter benefits.
Paid time off for major holidays, birthdays, vacation, and sick time.
Volunteer opportunities through the JMM Stewardship Program.
Full Job Description
About the Role
The Supply Chain Manager keeps Jacques Marie Mage's packaging production on schedule, working with our factory partners in Japan, France, and Italy and our fulfillment centers in Los Angeles, Amsterdam, and Fukui. Reporting to the VP of Supply Chain, you will own purchase orders, item data, and inbound coordination - roughly 1,500 new SKUs a year move through this role. It is a strong fit for a highly detail-oriented person who works well from clear direction and takes pride in seeing things through.
Responsibilities:
Create and maintain purchase orders in NetSuite, from issuance through receipt and closeout.
Create and maintain item data - SKUs, serial numbers, and color codes - in NetSuite and Airtable.
Maintain delivery and production schedules, updating the master PO tracker daily as factories confirm.
Process the weekly inbound shipment from Japan: item receipts, transfer orders, and the summary to global operations.
Coordinate inter-warehouse transfers across our three regions and resolve quantity and documentation discrepancies.
Analyze warehouse inventory and create the ERP transactions needed to keep stock records reconciled.
Own vendor coordination for assigned categories: leather goods, jewelry, and precious materials.
Track packaging launch readiness with the Packaging Specialist, escalating risks early.
Reconcile vendor invoices against purchase orders and receipts for Accounts Payable.
Maintain allocation records in Airtable and confirm allocations with our factory agents.
Prepare recurring reporting, including the weekly Japan operations deck.
Log quality and system issues raised by QC, after-sales, and warehouse teams, and follow through to resolution.
Key Requirements:
BA/BS degree and 3-5 years' experience in supply chain, logistics, operations, or a related analytical field.
Advanced competency in Excel, including pivot tables, lookups, and working with large data sets.
Hands-on experience with an ERP system; NetSuite strongly preferred.
Experience with Airtable or comparable database and workflow tools.
Exceptional attention to detail, and comfort with high-volume, repetitive data entry - item data, quantities, and dates need to stay accurate through long sessions in the system.
Takes direction well and follows through to completion, providing status updates without being asked.
Strong written and verbal communication skills; comfortable following up across departments and time zones to resolve issues.
Business-level Japanese is a plus, given daily communication with our factory partners and warehouse team in Japan.
Experience in luxury goods, fashion, or another high-SKU-count product environment is a plus.
Google Workspace and Dropbox experience are a plus.
Our Benefits
Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.
Health Coverage: Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
Retirement Plan: 401(k) with 4% company match after 90 days.
Life & Disability Insurance: Company-paid life insurance plus optional long-term disability coverage.
Eyewear Perks: Access to exclusive seasonal product allowances and discounts.
Employee Assistance Program: 24/7 confidential support services.
Extra Perks: Pet, auto, and home insurance, commuter benefits, identity theft protection.
Time Off: Major holidays, birthday off, vacation, sick time, and winter break.
Community Engagement: Volunteer opportunities through the JMM Stewardship Program.
