Supply Chain Business Analyst

Job Description

We are currently hiring a Supply Chain Business Analyst to join our team at our Mississauga, Ontario facility!

Salary Range: $75,000+

About the Role:
The Supply Chain Business Analyst supports the planning, ordering, and flow of inventory across HOYA Vision Canada and its global manufacturing network while driving data-driven decision making through analytics, reporting, and business systems expertise.

Working closely with the Senior Supply Chain Analyst and cross-functional business teams, this role combines operational supply chain knowledge with strong analytical and business analysis skills to improve inventory performance, optimize business processes, and support strategic decision-making.

The successful candidate will be comfortable working independently with complex ERP systems, identifying business information requirements, validating data, developing meaningful analysis, and collaborating with Corporate IT to implement reporting and system enhancements.

Key Responsibilities:

Business Intelligence & Analytics

• Monitor and analyze key supply chain KPIs, including inventory health, service levels, forecast accuracy, fill rate, schedule adherence, transportation performance, and supply responsiveness.
• Independently navigate ERP and reporting systems to locate, extract, validate, and analyze operational data.
• Develop and maintain Power BI dashboards, reports, and analytical models that provide actionable insights for business decision-making.
• Identify trends, root causes, and opportunities for operational improvement through detailed analysis of supply chain data.
• Evaluate inventory performance, including safety stock, months on hand (MOH), aging inventory, obsolescence, inventory turns, and financial impact.
• Present findings and recommendations to business stakeholders and management to support operational and strategic decisions.

Business Analysis & Reporting

• Work directly with business stakeholders to understand reporting and analytical requirements.
• Translate business needs into functional requirements for new reports, dashboards, and system enhancements.
• Determine required data sources and validate data quality before reports are released.
• Act as the primary liaison between business users and Corporate IT for reporting and analytics initiatives.
• Coordinate user acceptance testing and validate that delivered solutions meet business requirements.
• Maintain documentation for KPIs, business rules, reporting logic, and data definitions.

Supply Chain Planning & Operations

• Execute purchasing and supply plans across HOYA's global manufacturing network while balancing customer demand, production capacity, inventory levels, and service objectives.
• Collaborate with Operations, Sales, Marketing, Customer Service, Procurement, and Manufacturing to align supply plans with business priorities.
• Monitor inventory levels, production constraints, and supply risks, implementing corrective actions to maintain service levels and optimize working capital.
• Drive continuous improvement initiatives focused on inventory optimization, lead-time reduction, service reliability, and operational efficiency.

Transportation & Logistics

• Coordinate domestic and international transportation across parcel, LTL, air, and ocean freight.
• Monitor transportation performance and proactively resolve service disruptions.
• Analyze freight costs, carrier performance, and logistics KPIs to identify cost-saving opportunities.
• Support carrier performance reviews and transportation optimization initiatives.

Systems & Continuous Improvement

• Identify opportunities to automate reporting and improve business processes.
• Support ERP, reporting, and planning system enhancements.
• Collaborate with Corporate IT on new reporting capabilities, data integration, and business system improvements.
• Promote standardized reporting, data governance, and best practices across the Supply Chain organization.

Experience, Education & Qualifications

• Degree or diploma in Supply Chain Management, Business, Engineering, Analytics, Computer Science, Finance, Statistics, Mathematics, or a related discipline.
• 3-5 years of experience in supply chain, operations, manufacturing, inventory planning, logistics, or business analytics.
• 3-5 years of experience in the optical is a asset.
• Strong experience working with ERP systems such as Microsoft Dynamics, SAP, Oracle, DVI, or similar platforms.
• Advanced proficiency with Microsoft Excel and Power BI.
• Experience writing SQL queries and working with large datasets is strongly preferred.
• Experience with DAX, Power Query, Python, VBA, Tableau, or similar analytical tools is considered an asset.
• Demonstrated ability to independently investigate business problems and transform data into actionable business insights.
• Experience gathering business requirements and working with technical teams to implement reporting or system enhancements.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Success in this Role

• The successful candidate will be someone who:
• Thinks beyond simply producing reports and focuses on solving business problems.
• Is equally comfortable discussing operational challenges with Supply Chain teams and technical solutions with Corporate IT.
• Can independently identify the information needed to answer business questions, validate the data, and communicate meaningful insights.
• Continuously looks for opportunities to improve reporting, automate manual processes, and enhance operational performance.

About the Team

Hoya Vision Care Canada est un leader de confiance dans la fourniture de solutions de vision haut de gamme adaptées pour améliorer la vie des Canadiens. Forts de plus de 75 ans d'expérience, nous sommes renommés pour notre engagement envers l'innovation, la précision et l'excellence dans l'industrie de l'optique. En exploitant des technologies de lentilles avancées et des matériaux de pointe, nous assurons des performances optiques supérieures, une clarté et une durabilité dans chaque produit. Notre réseau de professionnels de la vue autorisés à travers le Canada offre un service personnalisé, guidant les clients tout au long du processus de sélection pour trouver la solution de vision parfaite. Engagés envers la durabilité et la responsabilité sociale des entreprises, nous priorisons les pratiques respectueuses de l'environnement et soutenons des initiatives caritatives qui favorisent l'éducation à la santé oculaire et l'accès aux services de soins oculaires. Nous soutenons fièrement des organisations telles que Les chiens-guides du Canada, la Banque alimentaire de Mississauga et Orbis, renforçant ainsi notre engagement à avoir un impact positif dans les communautés que nous servons. Chez Hoya Vision Care Canada, nous donnons aux gens les moyens de voir le monde plus clairement et confortablement, en enrichissant les vies grâce à des solutions innovantes qui inspirent confiance et permettent de plus grandes possibilités.

Hoya Vision Care Canada is a trusted leader in providing premium vision solutions tailored to enhance the lives of Canadians. With over 75 years of experience, we are renowned for our commitment to innovation, precision, and excellence in the optical industry. Leveraging advanced lens technologies and cutting-edge materials, we ensure superior optical performance, clarity, and durability in every product. Our network of authorized eye care professionals across Canada delivers personalized service, guiding customers through the selection process to find the perfect vision solution. Committed to sustainability and corporate social responsibility, we prioritize eco-friendly practices and support charitable initiatives that promote eye health education and access to vision care services. We proudly support organizations such as Dog Guides of Canada, the Mississauga Food Bank, and Orbis, furthering our commitment to making a positive impact in the communities we serve. At Hoya Vision Care Canada, we empower people to see the world more clearly and comfortably, enriching lives through innovative solutions that inspire confidence and enable greater possibilities.