Supervisory IT Program Manager

Summary

This position is located at the Department of State (DOS), Bureau of the Comptroller and Global Financial Services (CGFS), Deputy Comptroller For Standards, Technology, and Reporting (STR) Office of the Chief Information Officer (CIO), Office of Financial Technology Services (FTS), Financial and Business Analytics Division.

Duties

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• Plans, organizes, and manages the configuration, installation, optimization, and maintenance of systems and networks supporting the execution of domestic and overseas financial operations and consults with system design teams to define requirements.
• Ensures the continuing availability and functionality of domestic and overseas financial systems and networks supporting worldwide payroll, accounting, and disbursing operations.
• Develops short and long range goals objectives, and plans for the assigned activities, ensuring consistency with those established at higher levels and also manages contracts for systems and services.
• Exercises the full range of administration and management authorities and responsibilities associated with the supervision of the assigned organization.

Requirements

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Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.
• Obtain/maintain eligibility to access Sensitive Compartmented Information

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants applying for the GS-15 grade level must meet the following requirements:Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

1. Attention to Detail - Plans and manages complex IT projects involving interrelated disciplines and multiple stages of the system development lifecycle. For example, IT projects, IT infrastructure with agency business requirements, integrated systems analysis, software development, database administration, and customer support into the project plan.
2. Customer Service - Demonstrates expert skill in working with managers and customers, throughout the bureau and department to resolve all technical issues to identify/diagnose problems and establish system standards and documentation to measure and evaluate results.
3. Oral Communication - Provides expert advice and guidance to all levels of management to support computer personnel and users throughout the agency engaged in the development and implementation of the systems and sub systems required to meet the logistics of the agency.
4. Problem Solving - Monitors and controls, as assigned, IT projects of significant size and complexity to determine project scope, timeline, quality, and costs, and will be called upon to provide technical and analytical guidance to the project team and relevant stakeholders.

AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

• Experience in project management principles and processes (i.e. Re-engineering, lifecycle management, cost/benefit analysis, information assurance, risk management, and performance measurement.)
• Experience in contract administration techniques and principles.
• Experience and skill in oral communication techniques in order to develop expert assessments and recommendations on a broad range of IT network and/or project management issues.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

• Ability to assign, review, and supervise the work of others;
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
• Ability to adjust to change, work pressures, or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov.
• If eligible, situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
• Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.