SummaryServes as a Front Line Manager within a Flight Standards office/branch, who reports to a middle Manager.
DutiesHelp
The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.
Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being. Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues. Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives.
Applies a comprehensive knowledge of the technical aspects of the directed work, typically governed by Federal Aviation Regulations, established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Takes actions to address impediments to success for individuals, unit, or team. Creates, communicates and reinforces clarity of direction for individuals. Views questions from direct reports as opportunities to clarify direction, learn, and grow. Builds and maintains external stakeholder trust and confidence. Works collaboratively to resource and achieve critical priorities effectively across functions and cultures. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS).
Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision, and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employees knowledge and ability. Provides coaching for development and uses influence to support employee performance and growth while providing effective feedback. Demonstrates leadership and commitment to the FAA model EEO program.
RequirementsHelp
Conditions of employment- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5 year period reinvestigation.
- A one-year supervisor/managerial probationary period may be required.
QualificationsAll Applicants must meet Office of Personnel Management Qualifications Standards for the applicable 1825 Aviation Safety Series (Air Carrier/General Aviation Operations/Maintenance/Avionics) specialty; or Human Resource Policy Manual Chapter Supplements for the Rotorcraft-Helicopter, Aircraft Dispatch or Cabin Safety specialty. Information can be found on the following websites:
Aviation SafetySeries: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1800/aviation-safety-series-1825/
Rotorcraft Helicopter: https://employees.faa.gov/org/staffoffices/ahr/program_policies/policy_guidance/hr_policies/hrpm/emp/emp_sup/emp-1-7_1825RH/
Aircraft Dispatch: https://employees.faa.gov/org/staffoffices/ahr/program_policies/policy_guidance/hr_policies/hrpm/emp/emp_sup/emp-1-7_1825AD/
Cabin Safety:https://employees.faa.gov/org/staffoffices/ahr/program_policies/policy_guidance/hr_policies/hrpm/emp/emp_sup/emp-1-7_1825CS/
Note: Recency of specialized experience is waived for current/former 1825 series employees.
Note: Valid second-class FAA medical certificate is not required for this supervisory position.
Certificate and Ratings:This position requires rating(s) and/or certificate(s) for minimum qualification in one of the following specialties: General Aviation Maintenance, Air Carrier Maintenance, General Aviation Operations, Air Carrier Operations, Rotorcraft Helicopter, Aircraft Dispatch or Cabin Safety. A copy of the rating(s) and/or certificate(s) are required for all candidates newly appointed to the FAA for a given 1825 Series specialty.
Applicants must submit rating(s) and/or certificate(s) unless they are currently occupying (or previously held) a position in one of the above mentioned 1825 Series specialties.
Specialized Experience: To qualify for this position you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to the FV-I, FG/GS-13 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience includes
Experience monitoring and evaluating training programs for compliance with regulations and standards; experience performing investigations and recommending solutions.Qualification requirements must be met by the closing date of this vacancy announcement.
Special Note Concerning Knowledge, Skills and Abilities (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA)/Leadership and Management Dimensions from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor.
In lieu of providing a Managerial Selection Factor narrative response in the text box listed below each of the Managerial Dimensions, in your work history please include information that provides specific examples of how you meet the response level or answer you chose for each Managerial Selection Factor. Your work history examples should be specific and clearly reflect the highest level of ability. Your Managerial Selection Factor answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
EducationNot Applicable
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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional informationWe may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Interviews: Some, all or none of the applicants may be interviewed.
Core Comp Position: This position is covered by the Core Compensation Pay System.
Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your rating or may result in you not being considered for the job. Your resume must have your official title, grade, series and employment dates in your work history.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
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BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
