- Lead a critical Processing team in IOC's Operations Center, ensuring safe and efficient execution of integrated operations.
- Develop your leadership capability while influencing operational performance, continuous improvement, and cross-functional decision making.
- Enjoy a 12-hour rotating shift schedule (days and nights) that supports operational coverage in a dynamic control room environment.
About the RoleWe are looking for a Supervisor Processing Operations Center to lead a team of Process Controllers within IOC's Operations Center. Reporting to the Superintendent Process Technical Services, this frontline leadership role is accountable for safety, operational execution, and decision making within the business. The role directs activities for an operating shift, works closely with stakeholders across the value chain, and plays a key role in delivering short-term operational plans and continuous improvement initiatives.
Leading on the frontline is one of the most important jobs in our business. You will motivate and support your team, reinforce safe work practices, and help ensure people go home safe and well after every shift.
In Labrador City, you'll find a close-knit northern community where quality of life and genuine connection come naturally.
Enjoy the outdoors year-round; camping, fishing, hunting, hiking and boating throughout the summer and fall seasons. Winter thrills include groomed snowmobile trails, snowshoeing trails, alpine and cross-country skiing, including night skiing, often beneath the Northern Lights.
What you'll be doing- Lead and promote a strong safety culture, ensuring compliance with all safety standards, procedures, and operational requirements.
- Supervise and support Process Controllers within the Operations Center to deliver safe, stable, and efficient operations.
- Coordinate with teams across the value chain to execute agreed short-term plans and optimize operational outcomes.
- Monitor operational performance and respond to unplanned events to minimize impacts on production and value chain performance.
- Apply integrated operations best practices, advanced process control principles, and operational optimization strategies.
- Build strong working relationships with site operations, maintenance, technical, and planning teams.
- Drive continuous improvement initiatives that enhance safety, reliability, productivity, and operational effectiveness.
- Provide coaching, training, work allocation, and performance input to support team capability and development.
About YouWe're looking for someone whose experience aligns with the key requirements below. You do not need to meet every "helpful for success" item to apply, if you bring relevant experience and are excited by the opportunity, we encourage you to submit an application.To be successfully considered for this role, you will demonstrate a commitment to personal and team safety and bring the following experience and capabilities:
Required for Success
- Previous experience in a processing operations environment.
- Demonstrated frontline supervisory or team leadership experience.
- Strong communication, leadership, and stakeholder engagement skills.
- Ability to make operational decisions and provide clear direction in a fast-paced operations environment.
- Experience working within procedures, standards, and operational control frameworks.
- Commitment to safety leadership and continuous improvement.
Helpful for Success
- Experience with automation systems, advanced process control, or operational optimization tools.
- Experience within an Integrated Operations or Control Center environment.
What we offerBe recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.
- A work environment where safety is always the number one priority
- Career development & education assistance to further your technical or leadership ambitions
- A competitive base salary reflective of your skills and experience with annual incentive program
- Ongoing access to family-friendly health and medical programs, pension and savings plans
- Attractive share ownership plan
- Leave for all of life's reasons (vacation/annual, paid parental, sick leave)
- Exclusive employee discounts
Where you'll be workingWe are a leading North American producer and exporter of premium iron ore pellets and high-grade concentrate with average iron grades greater than 66%. With a team of over 2,700 employees, IOC is committed to providing value and continuity for our customers, employees, communities and shareholders through our unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the globe.
IOC's operations include a mine with five operational pits, a concentrator and a pelletizing plant located near Labrador City in the province of Newfoundland and Labrador. We also operate a wholly-owned 418 km railway, the Quebec North Shore and Labrador Railway (QNS&L), that links our Labrador operations to Company-owned port facilities in Sept-Iles.
