Supervisor, Field Services

Qualus

$80K — $95K *
Reno, NV 89502In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in electrical engineering, construction management, or related field; 6+ years of relevant field service management experience.
  • 4-6 years of experience with data centers and industrial services.
  • 6+ years managing contractors and vendors in construction environments.
  • Knowledge of safety regulations and standards relevant to the field.
  • Strong interpersonal, communication, and management skills.

Responsibilities

  • Supervise and support field teams of electrical testing technicians.
  • Cultivate a positive and collaborative team environment.
  • Enforce a strong safety culture within teams.
  • Conduct performance evaluations and provide constructive feedback.
  • Manage construction documents including submittals and invoices.
  • Oversee test procedure documentation and report generation for customers.
  • Coordinate daily schedules for field service employees.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life Insurance and Short/Long-Term Disability coverage.
  • 401(k) match and Flexible Spending Accounts.
  • Employee Assistance Program (EAP).
  • Parental Leave and paid time off including holidays.
Full Job Description
Position Overview

Power your Future with Qualus in our Field Service department as a Field Service Supervisor. Our Field Service Supervisors work in a first-line management role, utilizing a mix of soft and technical support skills. This position is expected to spend approximately 50% of the time coordinating field activities, visiting teams and customers in the field, and ensuring compliance with Company standard practices and procedures. The balance of time would be spent on employee management, business development, and financials. This position requires a person with a strong technical background as well as supervisory/managerial skills.

Responsibilities
  • Supervise teams of electrical testing technicians, providing guidance, support, and training as needed.
  • Foster a collaborative and positive team environment.
  • Promote and enforce a strong safety culture.
  • Conduct performance evaluations, set goals, and provide constructive feedback to team members.
  • Construction document management including submittal review, RFI’s, change orders, and invoicing.
  • Oversee the documentation of test procedures, review results, and generate test reports for customers.
  • Assists in job execution and purchasing of job materials.
  • Coordinate field service employees daily schedules.
  • Serve as contact for customers regarding job related questions and concerns.
  • Conducts walkthroughs of job sites to discuss scope of work and/or any revisions based on customer requests or field conditions.
  • Conduct regular safety meetings.
  • Responsible for profit/loss on projects.
  • Responsible for maintaining and executing project schedules.
Minimum Qualifications
  • Bachelor’s degree in electrical engineering, construction management, equivalent engineering science or 6+ years of related field service management experience in the electrical testing industry.
  • 4-6 years related experience with data centers, industrial services, and primary power distribution.
  • 6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution.
  • Familiarity with relevant safety regulations and standards.
  • Strong interpersonal skills, communication skills, business acumen, management ability
  • Excellent communication skills, written and verbal.
  • Valid Driver’s license with good driving record.

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Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

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