ABOUT THE ROLE:As the Facilities Operations Supervisor at xAI Memphis, you will oversee the maintenance and performance of critical data center infrastructure, including power, cooling, and environmental systems. You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability and efficiency of our data center. This role emphasizes fostering a team-first culture, prioritizing team focus, and promoting a collaborative work environment.
RESPONSIBILITIES:- Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement.
- Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems.
- Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring.
- Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency.
- Ensure compliance with safety regulations and industry standards.
- Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes.
- Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
- Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation.
- Partner with cross-functional teams to support seamless data center operations.
- Lead initiatives to enhance operational efficiency and minimize downtime.
- Provide on-call support and respond promptly to critical facilities incidents.
BASIC QUALIFICATIONS:- Bachelor's degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).
- 8+ years of experience managing critical facilities systems, including power, cooling, and environmental controls.
- In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.
- 8+ years of experience troubleshooting and maintaining critical facilities infrastructure.
- Proficiency with building management systems (BMS) and environmental monitoring tools.
- 5+ years of experience in inventory management, including ordering, receiving, and maintaining facilities equipment.
- Proven leadership experience in critical facilities or technical operations environments.
- Demonstrated ability to lead facilities infrastructure projects.
- Proficiency with hand tools and power tools.
- Strong prioritization and time management skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Must pass pre-employment and annual post-employment background checks.
- Physical Requirements:
- Ability to lift up to 35 lbs. unassisted.
- Comfortable working at heights up to 50 feet with appropriate safety gear.
- Ability to work in environments with exposure to noise.
- Physical dexterity to perform job functions in confined spaces.
- Availability to work evenings and weekends based on site operational needs; flexibility is required.
- Valid driver's license.
PREFERRED SKILLS AND EXPERIENCE:- Experience programming PLC-based control systems or working with Building Management Systems.
- Project Management Professional (PMP) certification or equivalent.
- EPA Universal Refrigerant Certification (EPA 608 Technician).
