The Compliance Supervisor manages day-to-day activities of the compliance team, responds to regulatory inquiries, serves as a liaison between Key Business Stakeholders. May also oversee quality assurance programs. This role ensures that compliance operations meet regulatory and organizational standards while supporting team development and department-wide initiatives.
Essential Duties and Responsibilities:Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.
- Oversee compliance audit activities (may include QA), assign work to team members, and ensure timely, accurate, and high-quality completion of deliverables.
- Communicate compliance results to key stakeholders; identify and communicate trends and develop action plans as needed.
Oversee completion of department compliance checklist reviews and support completion of other department reviews as needed. Coach, assess, and develop compliance staff, including conducting performance evaluations and providing ongoing feedback.
- Serve as the primary point of contact for regulatory inquiries and coordinate responses with Key Business Unit stakeholders.
- Monitor team workloads, performance, and process adherence to ensure alignment with compliance standards and operational expectations. Identify areas of nonconformance and recommend actions.
- Represent the compliance team in cross-functional meetings and support departmental initiatives.
- Lead initiatives for continuous improvement.
- Support other projects as needed to advance department goals and objectives.
Required Qualifications:Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.
- 5-7 years of relevant experience in compliance, auditing, regulatory operations, quality assurance
- High school diploma or GED required.
- Demonstrated leadership ability, including coaching, developing, and evaluating team members.
- Expert knowledge of regulatory compliance principles and audit methodologies.
- Strong communication skills, including the ability to represent compliance in cross-functional settings.
- Ability to make operational decisions and ensure consistent application of compliance standards.
- Strong problem solving and analytical skills.
- Commercial Lines knowledge is required.
Preferred Qualifications:Preferred education, experience, and additional skills that enhance success in the role.
- Previous supervisory experience.
- Bachelor's degree in Business, Accounting, Law, Data Analytics, or a related field.
- Experience managing QA programs or coordinating regulatory audit responses.
- Experience partnering with Key Business Unit stakeholders and regulatory agencies.
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $101,415-$117,837
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
