Overview
The Supervisor, Search supporting e-commerce is responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will supervise a dedicated team in the creation, optimization, and execution of client's e-commerce initiatives, particularly as they relate to the client's Amazon growth and acceleration strategy. The Manager must have a mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP as well as adeptness with other major online marketplaces and related tools.
This position is both strategic and tactical in scope and will partner closely with Strategy, Retail Media, Search, Programmatic, Analytics, Audience, Creative, Investment, Operations, and retailer teams to develop and deliver end-to-end commerce solutions. The ideal candidate combines strategic vision, deep retail commerce expertise, operational discipline, and the ability to align multiple stakeholders around clear priorities and measurable outcomes
Responsibilities
• Act as an e-commerce subject matter expert for internal and external stakeholders by staying ahead of ecommerce trends
• Partner to build end-to-end ecommerce strategy and plans for the client to help Integrate ecommerce search into larger Retail Media plans and strategies to build end-to-end solutions
• Collaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendations
• Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
• Drawing on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectations Page 2 of 2
• Understands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious
• Identify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutions
• Provides performance reporting against client goals with insights and optimization recommendations
• Develop budget and performance projections for testing new partners or technology
• Conduct monthly client billing audits
• Partner with Associate Director to develop processes for improved work flow within Zenith and between agency partners and vendors
• Maintain stellar relationships with the vendor partners to further advance Zenith as a preferred client partner
• Manage and provide formal training to new team employees
• Work to master, identify, and communicate trends in search and in client industries
Qualifications
• Bachelor's degree in business, marketing, advertising, or a related field preferred.
• 3+ years of account management, ecommerce, retail media, commerce strategy, or related experience; agency experience strongly preferred.
• Experience across retail media strategy, media planning and buying, search, programmatic, activation, and performance measurement.
• Strong background working with major retail media networks, including Amazon (required), Walmart, Target, Kroger, and Instacart.
• Strong financial and operational management skills, including budget pacing, investment tracking, forecasting, and process governance.
• Demonstrated ability to transform data and insights into clear narratives, recommendations, and action plans.
• Excellent communication, presentation, organizational, interpersonal, analytical, and problem-solving skills.
• Experience in CPG and across complex brand portfolios strongly preferred.
• Strong comfort with retail media technologies, automation tools, buying platforms, DSPs, and measurement partners.
Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
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Compensation Range: USD $81,225.00 - USD $129,987.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/21/2026.
