Full Job Description
Supervisor, Clinical Appeals
We are seeking an experienced healthcare professional and people leader to provide day-to-day leadership and operational oversight for our Clinical Appeals team. You will allocate and monitor work, coach employees, oversee quality and timeliness, and help resolve complex or escalated cases while ensuring consistent execution of approved appeal processes.
This position is part of the Reimbursement department and reports to the Senior Manager, Reimbursement or designee. The ideal candidate brings advanced appeals knowledge, sound clinical judgment, and the ability to develop employees while managing competing priorities.
WHAT YOU'LL DO
• Supervise Clinical Appeals employees through work allocation, coaching, development, and ongoing performance support
• Monitor appeal inventories, deadlines, quality indicators, hearing schedules, and workload balance
• Review complex or escalated cases and guide clinical strategy, written advocacy, and hearing preparation
• Ensure consistent use of approved procedures, templates, documentation standards, and confidentiality controls
• Conduct quality reviews, provide objective feedback, and coordinate employee development activities
• Support onboarding and competency development for new and experienced staff
• Facilitate team huddles, case conferences, and operational communications
• Partner with reimbursement leaders and cross-functional stakeholders to resolve workflow and documentation issues
• Support audits, policy updates, process improvements, change implementation, and operational reporting
• Perform other duties and priorities as assigned by management
ABOUT YOU
You combine clinical and reimbursement expertise with a practical, supportive approach to leadership. You can guide staff through complex appeals, communicate clearly, and keep daily work moving in a fast-paced, collaborative environment.
Minimum Qualifications
• Active LPN or RN license, or relevant healthcare experience
• 5-8 years of relevant clinical, medical device, durable medical equipment (DME), reimbursement, utilization review, or appeals experience, including leadership exposure
• Experience leading, coaching, or coordinating the work of others
• Advanced knowledge of government and commercial appeals, clinical documentation, and oncology terminology
• Strong written, verbal, facilitation, presentation, data-analysis, and escalation-management skills
• Ability to independently direct daily case execution and guide staff on complex matters
• Ability to work effectively in a fast-paced, collaborative environment
• Ability to maintain required professional licensure, when applicable
Preferred Qualifications
• Bachelor's degree
• Formal supervisory experience
HOW YOU'LL WORK
• Provide daily people leadership and operational oversight for the Clinical Appeals team
• Collaborate with reimbursement leaders and cross-functional partners to address case and workflow needs
• Balance team development, case quality, and deadlines while supporting changes to approved processes
WHAT WE OFFER
This pay range which Novocure expects to pay for this role at the time of this posting is $110,000 $150,000/yr. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and skills demonstrated.
If you're excited about this role, we encourage you to apply.
