Superintendent of Paratransit Maintenance

Division: Operations

Closing Date: Until Filled

Location: 4305 E 21st Ave., Tampa, FL 33605

Salary Range: $76,542.57 - $89,772.15

POSITION PURPOSE:

The Superintendent of Paratransit Maintenance is responsible for overseeing all maintenance operations related to the Authority's paratransit and light automotive fleet, ensuring vehicles are safe, reliable, and available to support on-time service delivery. This role directs and coordinates maintenance activities for cutaway vans, SUVs, accessible vehicles, and non-revenue support vehicles, balancing the unique service demands of paratransit with regulatory and operational requirements.

The Superintendent provides both technical and administrative leadership to maintenance teams, ensuring preventive maintenance, corrective repairs, inspections, and warranty management are carried out in compliance with Federal Transit Administration (FTA), Florida Department of Transportation (FDOT), Americans with Disabilities Act (ADA), and internal agency standards.

The Superintendent of Paratransit Maintenance plays a critical leadership role in ensuring that specialized transit services meet the needs of the community's most vulnerable populations. This position requires strong technical knowledge of paratransit vehicle systems, proven leadership skills, and a commitment to safety, accessibility, and service reliability.

CORE RESPONSIBILITIES INCLUDE:

• Operations Oversight: Manage daily readiness and availability of the paratransit fleet to ensure mobility services for customers with disabilities and seniors are uninterrupted.
• Supervision & Workforce Development: Lead maintenance supervisors, technicians, and service staff, ensuring training and accountability in repair practices and safety procedures.
• Preventive & Corrective Maintenance: Direct inspections, repairs, and campaigns for paratransit vehicles, focusing on lift/ramp systems, wheelchair securements, HVAC, and safety equipment.
• Regulatory Compliance: Maintain adherence to FTA requirements, FDOT FAC 14-90 standards, ADA accessibility guidelines, and environmental safety practices.
• Process Improvement: Introduce modern diagnostics, telematics, and fleet management technologies to improve availability, reduce downtime, and extend vehicle life cycles.
• Budget & Resource Management: Ensure efficient use of labor hours, parts, and contracted vendor services while aligning expenditures with the maintenance budget.
• Safety & Reliability: Champion a safety-first culture, guaranteeing that every paratransit vehicle placed into service is reliable, accessible, and passenger-ready.

KEY RESPONSIBILITIES:

Leadership & Team Management:

• Lead and supervise a team comprising fleet maintenance supervisors, foremen, technicians, and support staff.
• Foster professional development through targeted training, mentorship programs, and performance evaluations.
• Cultivate a safety, efficiency, and continuous improvement culture within the fleet maintenance team.

Fleet Maintenance & Repair Oversight:

• Direct all maintenance activities, including preventive, corrective, and collision repairs, ensuring timely and high-quality completion.
• Monitor and analyze fleet performance metrics to proactively identify trends and address maintenance needs.

Contract & Vendor Management:

• Oversee vendor contracts, ensuring compliance with terms and fostering productive relationships.
• Manage service agreements, warranties, and other contractual obligations to uphold quality standards.

Safety & Compliance:

• Enforce adherence to local, state, and federal regulations, including OSHA and FTA standards.
• Implement robust safety protocols to ensure employee well-being and a safe working environment.
• Lead safety training initiatives for all fleet maintenance personnel.

Record-Keeping & Reporting:

• Maintain detailed and accurate maintenance activities, repairs, and inspection records.
• Generate and submit compliance, performance, and asset condition reports to stakeholders.
• Monitor KPIs and develop actionable insights to enhance maintenance operations.

Enterprise Asset Management Knowledge and SOP Development:

• Serve as the subject matter expert on Enterprise Asset Management (EAM) software, ensuring its effective utilization for fleet management.
• Oversee the implementation, customization, and ongoing optimization of EAM to align with operational needs.
• Develop, document, and enforce Standard Operating Procedures (SOPs) related to EAM usage for asset tracking, work order management, and inventory control.
• Provide training and support to staff on EAM functionalities and best practices.
• Leverage EAM data analytics to identify trends, track fleet performance, and optimize maintenance strategies.

Continuous Improvement & Process Optimization:

• Lead initiatives to improve fleet reliability, reduce maintenance costs, and minimize vehicle downtime.
• Leverage data analysis to identify inefficiencies and implement corrective measures.
• Develop long-term strategies to optimize fleet lifecycle and maintenance scheduling.

Stakeholder Collaboration:

• Partners with operations, planning, and finance teams to align fleet capabilities with organizational needs.
• Engage with other transit agencies and industry stakeholders to share best practices and improve fleet management.

FDOT 14-90 Compliance:

• Ensure compliance with Florida Department of Transportation (FDOT) Rule 14-90 governing bus transit systems.
• Oversee the implementation and monitoring of vehicle inspection protocols, maintenance standards, and safety programs in accordance with FDOT 14-90 requirements.
• Conduct audits and prepare reports to verify adherence to rule mandates, including vehicle safety standards, operator qualifications, and equipment reliability.
• Collaborate with the operations team to develop and maintain comprehensive records to support FDOT 14-90 compliance.
• Provide staff training on FDOT 14-90 regulations and their integration into daily operations.

MARGINAL FUNCTIONS:

• Execute additional responsibilities as required by leadership.

REQUIREMENTS:

Education and Experience:

• Bachelor's degree in automotive technology, Business Administration, or a related field; equivalent experience may be considered.
• A minimum of 10 years of experience in fleet maintenance, including at least 5 years in a senior supervisory or management role.
• Expertise in fleet maintenance practices.
• Proficiency with EAM software and its application in fleet maintenance operations.
• Strong knowledge of inventory management and procurement processes.

• Demonstrated leadership and communication skills with experience managing large teams.
• Proficiency in maintenance management systems and Microsoft Office Suite (Word, Excel).

Machines, Tools, & Equipment Used:

• Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes.

Licenses/Certifications:

• Valid Florida Driver's License or be able to obtain one within in 10 days of hire of moving to the State of Florida.
• Preferred: NAFA Certified Fleet Manager (CFM) or similar certification.

KEY COMPETENCIES

Knowledge, Skills and Abilities:

• Leadership: Proven ability to lead diverse teams, establish goals, and ensure accountability.
• Asset Management: Expertise in lifecycle management, asset tracking, and condition assessments.
• EAM Proficiency: Advanced understanding of Trapeze EAM functions and their integration into maintenance workflows.
• Inventory & Procurement: Advanced understanding of inventory control, procurement, and vendor oversight.
• Data Analysis: Strong analytical skills for identifying trends and making informed decisions.
• Communication: Excellent written and verbal communication skills for effective stakeholder engagement.
• Safety Focus: Commitment to promoting and adhering to safety standards in all operations.
• Ability to operate a computer and software system utilized by the Authority.
• Ability to coordinate work shifts and schedules.
• Ability and skill to manage, lead, train, and motivate subordinate staff.
• Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions.
• Ability to meet attendance and punctuality requirements.
• Ability to be a flexible, effective team leader/player.
• Ability to follow all safety and security procedures.
• Knowledge of the Authority's rules, regulations, procedures, and functions.
• Knowledge of transit routes, schedules, forms, regulations, and procedures utilized in transit dispatching.
• Knowledge of labor agreements.
• Knowledge of radio communication as related to the transit industry.
• Knowledge of standard office practices, procedures, and equipment.

Physical Demands/Work Environment:

• Work is primarily performed in an office setting, with regular visits to maintenance shops and bus yards.
• Must be available for emergency response, including after-hours or weekend work as necessary.
• Frequent standing, walking, bending, and lifting (up to 50 pounds).
• Exposure to outdoor environments, potential noise, fumes, and airborne particles during shop visits.
• Work is performed in a standard office environment, street environment, or confined space. Work is occasionally performed in an outdoor or warehouse environment.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds.
• May be exposed to potentially intimidating and unreceptive public members; may occasionally be exposed to extreme noise, physical harm, fumes, and airborne particles.

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:

• Adhering to stated policies and procedures relating to health and safety, security, and quality management.

• Recognizing and reporting all accidents and hazardous conditions.

• Assisting in the development of workplace safety procedures for their respective departments.

• Promoting workplace safety procedures within their department.

• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.