Job Summary:The Superintendent is the overall manager on a medium to large sized project. The Superintendent ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company's requirements, including but not limited to safety, quality, management and financial performance requirements. All aspects of the assigned project must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care, and customer delivery goals.
Job Duties and Responsibilities:- The Superintendent will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project-related staff. Effectively manage all human resource issues per Company policies and procedures. Complete recommendations for project related employees' performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
- Acts as the senior Company liaison for operational interface with customer representative(s).
- Plan for, manage, monitor and maintain project profitability to achieve Company goals.
- Ensure that deadlines are met per customer requirements.
- Manage overall workload distribution, staffing levels, and monitor the customer delivery and job installation progress.
- Manages successful job completion; ensure productivity, job completion and compliance to project budget.
- Review all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
- Fully complete all IES and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required); ensure all Job Closing Packages meet customer and Company standards.
- Perform quality checks; manage the prevention of outages; conduct day-to-day job walks to ensure quality; prepare red-lined as-built drawings.
- Serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
- Perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
- Review and monitor operational processes for accuracy, completeness, and efficiency, including but not limited to estimating, purchasing, invoicing, warehousing, scheduling and reporting.
- Develop, redesign and implement process improvements as required to bring processes up to effective levels.
- Work in concert with the Training Department and monitor all quality and safety issues related to the operations department. Actively promote safety as our first priority.
- Lead any assigned operations meetings and training sessions.
- Manage tools and truck inventory/maintenance.
- Complete any other responsibilities as assigned.
Physical and Mental Requirements:- Regular attendance is mandatory
- Must be self-motivated, positive in approach, and convey an appropriate professional image.
- Promote the Company culture and mission to all employees, vendors, clients and business partners.
- Possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- Have excellent organizational skills and the ability to develop branch and job processes and best practices.
- Have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- Must be able to travel within the branch territory and/or regional territory as needed.
- Possess the ability to learn and teach the Company and customer project management systems.
- Be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
- Must be able to stand and walk very large jobsites regularly.
- Be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
Qualifications
Education, Certification, License, and Skill Requirements:- Prefer a minimum of three (3) years' experience of supervisory or managerial experience.
- The Superintendent must have a minimum of three (3) years' experience as a Lead Communications Technician or similar position.
- The Superintendent must also have a minimum of five (5) years' experience in telecommunications or a related technical or construction field.
- Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
- Must meet Company minimum driving standards.
- The Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
- Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.
Career Path: Minimum Years of Experience
4-6
License Required
No
Minimum Education
College
