Eversource

Substation Automation Supervisor (Field Communications)

Eversource • $133K — $148K *
Berlin, CT 06037In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in electrical engineering or related field, or equivalent experience.
  • 5-10 years of experience in power systems or SCADA technologies.
  • Preferred supervisory experience in T&D systems.
  • Valid driver's license required.
  • Working knowledge of current power system operations and IT.

Responsibilities

  • Lead installation and maintenance of SCADA hardware and related systems.
  • Monitor key performance indicators and rectify issues promptly.
  • Provide ongoing performance feedback and manage employee reviews.
  • Ensure compliance with local union agreements and resolve grievances.
  • Champion safety initiatives and promote a culture of excellence in safety practices.
  • Foster a customer-first environment by resolving issues collaboratively.
  • Participate in storm duty and be part of an on-call rotation as needed.

Benefits

  • Comprehensive total rewards program offered.
  • Potential for performance-based incentives.
  • Opportunity to work in a safety-first environment.
  • Access to professional development resources.
  • Engagement in meaningful work with community impact.
Full Job Description
Role and Scope of Position:

Provides leadership for all field aspects of Supervisory Control and Data Acquisition (SCADA) Remote Terminal Units (RTUs) , Data Concentrators at substations, telemetering equipment, substation communication gateways and Human/Machine Interfaces (HMIs) for T&D assets across Eversource. Provides technical expertise and support to T&D Control Centers, Construction, Test & Maintenance groups, and all Engineering groups. Responsible for cyber security compliance and maintains conformance to all applicable standards for new and existing equipment installation and maintenance. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions: 

  • Ensures the safe and prompt installation, maintenance, and technical support of critical SCADA hardware and various electronic systems, components, and devices.
  • Monitors key performance indicators, identifies trends, and takes appropriate actions within his/her jurisdiction.
  • Sets clear expectations and provides ongoing feedback to employees regarding their performance.  Effectively addresses performance issues.  Conducts comprehensive performance reviews (per applicable bargaining unit contract). 
  • Responsible for the proper application of local union contracts and agreements.  Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
  • Directs safety awareness and compliance initiatives within the group, and monitors safety performance.  Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
  • Demonstrates and role models a customer-first attitude.  Seeks to quickly resolve customer issues by collaborating with employees and other departments.
  • Fulfills storm duty assignments and participates in on-call rotation as required. 

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Working knowledge of power system operations, information technology, SCADA, and state-of-the-art equipment monitoring technology. 

Education:

  • Bachelor’s degree in electrical engineering, electrical technology, or similar discipline or equivalent experience

Experience:         

  • Minimum of five (5) to ten (10) years’ experience is required. 
  • Experience in transmission and distribution systems is preferred.  
  • Previous supervisory experience is preferred.

Licenses & Certifications:

  • Must hold a valid motor vehicle drivers’ license

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Please submit a resume with your application.

#elecajd

#LI- ES3

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$133,620.00-$148,470.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

Discover the career you’ve always wanted. Visit our Jobs and Careers page to search for current openings, read about our company culture, and learn how Eversource supports your professional growth and leadership development. Let’s energize the future together!

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Keep up to date with career tips, industry insights, and more—all from the people who power Eversource.

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Energy & Utilities
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ
ES
* Ladders Estimates

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