Strong communication, interpersonal, and organizational skills
Proficient in critical thinking and problem-solving regarding clinical practice issues
Responsibilities
Lead initiatives to improve healthcare information technology supporting clinicians and organizational goals
Investigate issues, propose solutions, and manage escalation of complex problems across service lines
Develop recommendations and innovative solutions for Health Information Technology design
Utilize project management tools to oversee key project activities and stakeholder meetings
Update and communicate workflows to end users, enhancing understanding and compliance
Participate actively in shared governance, fostering team collaboration and relationship building
Conduct self-assessments and seek feedback for continuous skill improvement
Benefits
Opportunities for professional development and continuous learning
Collaboration with interdisciplinary teams
Participation in shared governance and leadership roles
Access to innovative healthcare technologies
Work in a dynamic and supportive environment
Full Job Description
Job Summary
The Clinical Informatics Specialist 2 leads in promoting healthcare information technology. This supports clinician aims, the organization's vision, and industry best practices. This position ensures optimal use of clinical information systems for patient care, safety, user satisfaction, productivity, and quality outcomes. Serves as a lead and expert bridging people, process, clinical knowledge, and technology.
Essential Functions of the Role
Demonstrates understanding of Baylor Scott & White Health (BSWH) policies, procedures, and processes. Develops understanding of cross-functional teams within BSWH Information Systems (IS) and other third-party IS teams. Establishes impacts of build to upstream and downstream processes. Demonstrates understanding of impacts to workflow from enhancements, projects, and application upgrades. May serve as the lead for a sub-group for the operational advocate/service line. May serve as the user-acceptance testing manager for a domain/application/service line.
Investigates, escalates, and develops recommendations for resolution. Able to solve complex problems across multiple service lines or business units. Looks for ways to add value beyond stakeholders' immediate requests and acts on them. Can prioritize work autonomously and align with project deliverables and timelines. Provides support to the informatics team to aid decision-making and work prioritization.
Forms views on how health care policy and business processes impact workflow. Builds recommendations and offers innovative solutions for Health Information Technology (HIT) design. Partners with clinical compliance in the survey process for accreditations and designations. Dynamic member of a professional organization.
Manages key project activities using effective project management tools. Facilitates meetings with stakeholders and manages action items to completion. Takes initiative to find answers before escalating and develops resolution ideas. Demonstrates proficiency in managing scope, judgments, and timelines for projects. Serves as a coach and resource to Clinical Informatics Coordinator and Clinical Informatics Specialist 1.
Communicates updates and workflows to customers with minimal help. Considers problems from new perspectives and expands on others' solutions. Manages design and discovery sessions for end users. Frames recommendations using the right tools and methods.
Dynamic participant in shared governance and may serve as an officer for the shared governance council. Understands team building principles and uses tools to enhance relationships and collaboration. Seeks to work with teams with complementary skills and expertise.
Self-assesses against standards for the current role to identify learning needs. Effectively transfers acquired knowledge and expertise. Solicits constant feedback for improvement. Continually acquires new knowledge to improve job performance.
Key Success Factors
Bachelor's degree preferred along with 3 years experience.
Must have one of the following certifications:
Epic Clinical Informatics Certification
ANCC Board Certified Clinical Informatics (RN-BC)
Certified Professional in Health Information & Management Systems (CPHIMS)
Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, speech pathologist, etc. preferred.
Excellent communication (verbal and written), interpersonal, and organizational skills.
Sound understanding of clinical practice as it pertains to the integration of clinical information systems/technology and impact on end users.
Able to effectively utilize resources with fiscal responsibility in planning, implementation, and evaluation.
Exceptional critical thinking and problem-solving skills.
Knowledge of clinical practice issues and compliance with current standards/competencies and regulatory bodies.
Able to manage multiple projects.
QUALIFICATIONS
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 3 Years of Experience
CERTIFICATION/LICENSE/REGISTRATION -
Cert Prof HC Inform/person Sys (CPHIMS), Epic Certification (EPICCERT), BC-Informatics Nursing (RN-INFO): Must have 1 of the following:
EPICCERT: Epic Clinical Informatic Certification
CPHIMS: Certified Professional in Health Information & Management Systems
Baylor Scott & White Health is a non-profit healthcare system that operates hospitals, clinics, and medical centers in Texas. The organization was formed in 2013 through the merger of Baylor Health Care System and Scott & White Healthcare. Baylor Scott & White Health is the largest not-for-profit healthcare system in Texas and one of the largest in the United States. The organization employs over 52,000 people and serves more than 5 million patients each year. Baylor Scott & White Health is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
