5-10 years of experience in Product/Technical teams, Program Management, or similar roles
Strong understanding of technically complex projects and workflows
Experience in integrity, operations, and trust & safety initiatives
Ability to communicate challenges and recommendations effectively under pressure
Exceptional organizational and written communication skills, including executive-level reporting
Proven track record in prioritizing and managing workloads for high-quality results
Experience in creating systems/tools for internal processes and rapid responses.
Responsibilities
Program manage special projects across Strategy and company-wide initiatives with a focus on safety
Absorb and synthesize information to frame decisions and communicate updates to product and executive audiences
Drive processes across teams for a unified response during critical periods
Collaborate with cross-functional teams for effective prioritization of fast-moving issues
Identify and prioritize emerging risks, supporting investigations and product mitigations.
Benefits
Collaborative work environment with cross-functional teams
Opportunity to manage high-impact projects
Engagement in critical product and safety initiatives
Professional development opportunities in crisis and program management
Exposure to executive-level decision-making processes.
Full Job Description
About the Role
We are seeking a strong candidate with a proven ability to work with xfn teams and to manage internal alignment for critical priorities, including major product launches, external events that could impact our users and products and cross-cutting initiatives that require strategic support. This role will work closely with functional teams, with a particular focus on those working on product and trust & safety issues.
You will:
Program manage special projects across Strategy and company-wide initiatives, requiring strong planning, cross-functional coordination, and familiarity with xfn teams - with a focus on safety.
Absorb a significant amount of information from a variety of inputs to frame decisions and communicate clear updates, recommendations, and trade-offs for product focused audience and executive audience.
Drive processes across various teams to ensure a unified, efficient response during critical periods.
Actively collaborate with cross-functional teams to ensure effective prioritization and response to fast-moving issues
Identify and prioritize emerging risks and escalations, support sensitive investigations, product mitigations and red-teaming.
We're looking for a blend of:
5-10 years proven experience working with Product/ technical teams, Program Management, Crisis Management, Escalations Management, Consulting or a similar role
Demonstrated ability to work on and understand technically complex projects and program manage workflows.
Experience working on projects and initiatives with a focus on integrity, operations and trust & safety.
Demonstrated ability to clearly communicate challenges, recommendations and trade-offs under pressure.
Outstanding organizational and written communication skills, including drafting executive level briefs or reports.
A proven track record of effectively prioritizing and managing workloads, demonstrating a strong commitment to delivering high-quality results.
Can collaborate with teams to create systems/tools to facilitate internal processes and rapid response to critical events.
About OpenAI
OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
