5+ years in Revenue Operations or Sales Operations at a high-growth tech company
Proven ability to build trust with sales teams and leadership
Hands-on Salesforce experience with flows and validation rules
Strong analytical skills for data quality and dashboard creation
Experience in territory design and maintaining data standards
Effective communicator who simplifies complex operations for sales teams
Responsibilities
Own pipeline governance and CRM data hygiene, ensuring 95% adherence
Lead assessments of AI-native GTM tools and implement approved solutions
Manage GTM analytics, including pipeline and win rate analysis
Maintain lead scoring models and collaborate on lead enrichment
Support sales management with call coaching insights
Design and maintain territories as the AE team scales
Oversee Salesforce configuration and maintain data integrity across systems
Benefits
Competitive salary and equity package
Generous relocation package for NYC office
Unlimited PTO and paid company holidays
Holistic medical, dental, and vision plans
401(k) with Mega backdoor Roth options
Commuter and HSA/FSA plans
Office located in Union Square, NYC
Lunch and snacks provided, with dinner for late stays
Access to virtual mental health care and health concierge services
Counseling for various personal and professional issues
Full Job Description
The Role:
Revenue Operations at Savvy is entering a new era. We've built the foundation: the CRM infrastructure, pipeline tooling, and an early AI-native analytics layer. Now we need a sharp, technical operator to take ownership of that foundation and scale it.
As Senior Revenue Operations Manager, you'll be the primary operational partner to our sales team. You'll sit closest to our AEs, SDRs, and sales leadership of anyone on the RevOps team, translating what the business needs into the systems, data, and processes that make the sales motion work. This means owning the operational layer end-to-end: territory design, pipeline governance, data hygiene, analytics, and the Salesforce infrastructure that holds it all together. You'll be expected to move fast, earn trust with the sales org, and build things that last.
Responsibilities:
Own pipeline stage governance and CRM data hygiene end-to-end: define stage definitions and entry/exit criteria, build enforcement mechanisms in Salesforce, and drive toward 95% hygiene adherence. Define and maintain rules of engagement for lead ownership, nurture policies, and routing logic in partnership with sales leadership
Lead new tool assessments with a focus on AI-native GTM solutions: evaluate the landscape, build and test AI-native workflows and agents, make structured recommendations, and implement what gets approved
Own the GTM analytics layer for the sales motion: build and maintain pipeline and win rate analysis (SQO-to-close conversion by AE, segment, and period), real-time revenue dashboards with ARR and deal metrics, and ad hoc analyses for sales leadership and RevOps. Contribute to WBR and QBR data preparation
Maintain and iterate on the lead scoring model and list management for SDRs, support SDR capacity modeling, and partner with marketing ops on the lead enrichment pipeline (Clay, Fintrix, SignalHire) and routing SLAs
Partner with sales management on call coaching: maintain the SDR/AE call transcription and rubric scoring system, surface patterns and insights that help managers identify coaching opportunities
Own territory design and maintenance as the AE team scales from 10 to 30+: model geographic coverage, define account carving and pod structure, resolve conflicts, and keep territory aligned with the growth plan. Collaborate with Finance on compensation calculations and attainment tracking
Own Salesforce configuration and administration for the sales org: field architecture, flows, page layouts, validation rules, and process automation. Maintain data integrity across connected systems (HubSpot, Savvy CRM, PandaDoc, BigQuery, Zapier) and own the roadmap for what gets built and in what order
Must Have:
5+ years in Revenue Operations, Sales Operations, or a closely related function at a high-growth tech company
Strong track record of partnering with sales teams: you've built trust with AEs and sales leadership, you understand the motion from the rep's perspective, and you know how to get process changes adopted without creating friction
Hands-on Salesforce experience: you've built flows, validation rules, and field architecture, not just pulled reports. You understand how design decisions compound over time
Strong analytical instincts: you find data quality problems before they become business problems, and you build dashboards and models that sales leaders can actually use
Experience with territory design and a track record of maintaining clean, enforced data standards
Clear communicator who can translate ops complexity into something a sales rep or exec can act on
Nice to Have:
Hands-on experience with AI tools or workflow automation in a GTM context; genuine curiosity about what's coming and a track record of experimenting
Familiarity with HubSpot, Clay, or similar GTM enrichment and automation tools
Background in wealth management, financial services, or a relationship-driven sales environment
Benefits:
Competitive salary and equity package
We offer a generous relocation package to help top talent make the move to our NYC office
Unlimited PTO + paid company holidays
Access to holistic medical, dental, and vision plans
Company 401(k) (including Mega backdoor Roth options), Commuter, and HSA/FSA plans
NYC office in Union Square
Lunch and snacks provided in the office, & dinner if you stay late
Access to virtual mental health care (Spring Health) and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
