Strategy & Operations

Forus Inc

$90K — $130K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-10 years of experience in analytical problem-solving and operational rigor, ideally in fast-paced environments
  • Technical skills including SQL and low-code tools for data management
  • Strong verbal and written communication abilities for effective collaboration
  • Proven track record in delivering results under tight deadlines
  • Demonstrated ability to inspire high NPS from former teams

Responsibilities

  • Own end-to-end operations supporting a growing user base
  • Drive growth across various specialties and market segments
  • Establish strategic partnerships with life sciences companies
  • Create and analyze operational and financial performance metrics
  • Build new workflows and integrate AI-driven efficiency improvements
  • Assess and execute new business opportunities
  • Collaborate closely with the team and CEO on strategic decisions

Benefits

  • Comprehensive medical, vision, and dental insurance coverage
  • Access to health and wellness memberships including One Medical and Talkspace
  • Unlimited paid time off (PTO) and generous parental leave
  • 401K plan, FSA options, and commuter benefits available
  • Daily lunch and dinner served in the office after 7 pm
Full Job Description


All full-time roles are in person in New York.

About the role

As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Forus can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:
  • Own problems and outcomes from start to finish across the following areas:
    • Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
    • Propelling Forus' growth across a wide range of specialties, geographies, and other market segments
    • Establishing Forus as a critical strategic partner for life sciences companies
  • Develop and maintain operational and financial performance analyses to drive prioritization decisions
  • Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
  • Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
  • Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability


We'll be most excited if you have:
  • 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
  • Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
  • Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
  • Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
  • High NPS with your former teammates


This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Forus is based in New York, with our full team working out of a beautiful and spacious office in SoHo.

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
  • Do the math. Be rigorous, assume nothing. Break problems down and reason from the ground up.
  • Expand the solution space. Be resourceful and audacious. Resist false constraints and push beyond the obvious before committing.
  • Spit it out. Speak directly, invite critique, avoid equivocation. We want right answers, not comfortable ones.
  • Raise the bar together. Hold a high standard for execution, push each other directly, and win as a team.

We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
  • Fully covered medical, vision, and dental insurance.
  • Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
  • Unlimited paid time off (PTO) and 16 weeks of parental leave.
  • 401K plan setup, FSA option, commuter benefits, and DashPass.
  • Lunch at the office every day and Dinner at the office after 7 pm.


Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Forus (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

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