DescriptionJOB TITLE: Strategy & Operations Associate
LOCATION: Los Angeles, CA (hybrid in our Westwood office)
REPORTS TO: Strategy & Operations Director
The Role:As a Strategy & Operations Senior Associate at Sunbit, you will serve as the connective tissue between our executive vision and departmental execution. You won't just be building decks; you will drive key workstreams across critical initiatives - from diagnosing complex business problems to implementing product changes and key account strategies that impact growth, revenue, operations, and customer experience. Working closely with the Director of Strategy and Operations, this role is designed for an analytically strong, high-performing operator who thrives at the intersection of data, operations, and cross-functional collaboration.
RequirementsWhat you'll own:- Strategic Planning: Lead workstreams within high-priority initiatives that shape the future of Sunbit's product offerings and market positioning.
- Cross-Functional Collaboration: Partner closely with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure seamless execution of the company roadmap.
- Key Account Management Strategy: Help shape the key account management (KAM) strategy for Sunbit's core verticals, including Dental, Car Dealerships, and other growth verticals. Partner with KAM leads on operational improvements, evaluate account coverage models, and identify future enhancements and areas of opportunity.
- KAM Planning & Operations: Run the operating rhythm for the KAM team, including account assignments, quarterly goal setting, and territory assessments that inform hiring and headcount planning.
- KAM Performance & Reporting: Own the reporting that keeps the team informed on goals, performance, and book-of-business analytics.
- Operational Excellence: Help build and scale the "operating system" of the teams you support-identifying bottlenecks in current processes and implementing scalable solutions.
- Data-Driven Insights: Build financial models and use data analytics to track performance, forecast trends, and provide actionable recommendations to leadership.
- Project Management: Drive cross-functional projects from planning to implementation, ensuring they stay on schedule, within scope, and deliver measurable impact.
What You'll Bring: - 2-3 years of Strategy and Operations, management consulting, or related experience.
- A background in top-tier management consulting (MBB, Big Four) and/or an in-house S&O role within a high-growth Tech, Financial Services, Fintech environment (lending, payments, consumer finance, etc.)
- Experience working alongside Product teams with an understanding of customer journeys, workflows, and operational systems.
- Experience supporting operations or key account management teams (account assignments, territory planning, goal setting, performance reporting) is a plus.
- Strong proficiency in financial modeling and data analytics; you are comfortable navigating large datasets to find the "so what."
- Bachelor's degree in business administration, operations management, Economics or a related field
- Proven ability to manage complex projects and implement operational changes across stakeholders.
How We Pay:- We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
- We are targeting a salary of $100,000- $120,000 per year for this role
- This role will also be granted company equity via stock options
The Perks:- Mission driven, empowered, and collaborative culture
- Competitive pay and stock options
- Unlimited PTO
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
