Hybrid role based in Boston, MA, with preference for local candidates.
6+ years in a customer-facing technology role, ideally in pre-sales or consulting.
2+ years of success with commercial or enterprise clients.
Experience in designing and implementing workflow automation using AI platforms.
Strong customer-facing skills to influence technical and executive audiences.
Creative problem solver with a willingness to learn new technologies.
Hands-on experience with AI, integration platforms, web services, and APIs.
Responsibilities
Partner with sales and success teams to deliver technical presentations for clients.
Design, develop, and manage customer-specific proof of value (PoV) projects.
Build custom reports and dynamic dashboards for client management teams.
Assist with functional and technical elements of RFPs.
Stay updated on new feature releases and maintain demo spaces for sales.
Support customers across the North East region.
Benefits
Opportunity to work in a hyper-growth startup environment.
Collaborative and fast-paced work culture.
Chance to influence and shape customer solutions directly.
Exposure to cutting-edge AI technologies and integrations.
Flexibility with hybrid work arrangements.
Full Job Description
This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!
ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
The Role:
Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
Build custom reports and dynamic dashboards for prospective clients' management teams.
Assist with the functional and technical elements of RFPs.
Stay current on new feature releases and maintain updated demo spaces for sales.
This role will support customers across the North East.
Qualifications:
This is a hybrid role based in Boston, MA, with a strong preference for candidates within reasonable travel distance of Boston. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Boston market, including occasional co-working days with peers.
Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
2+ years demonstrable success working with commercial or enterprise clients
An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
