PURPOSE OF THE JOBThe Strategic Product Lead 6 Large Group is accountable for the design and execution of product initiatives that drive profitable growth and competitive differentiation in the large group commercial segment. The role owns the end-to-end product lifecycle for a portfolio of large group capabilities 6spanning provider network positioning and implementations, oversight over revenue-generating buy-up and point-solution programs, multi-year strategic roadmaps, and discovery/validation of new product concepts (e.g., navigation/advocacy programs and alternatives to 3copay-first / steerage-enabled 4 models in the market). The Product Manager is expected to lead with strong market insight 6especially the Arizona large group landscape 6while partnering cross-functionally to deliver operationally sound products that are easy to sell, easy to administer, and valued by employers and members
QUALIFICATIONSREQUIRED QUALIFICATIONS
Required Work Experience
- 7 years of product management, strategy, consulting, or equivalent experience in healthcare/insurance, employer benefits, provider networks, or related domains.
- 5 years of experience leading complex, cross-functional product initiatives within large-scale or enterprise environments
- 5 years of experience in strategic planning, including product roadmap development, market analysis, and long-term growth initiatives
- 3 years of direct experience in Large Group (employer-sponsored) market segments, preferably within healthcare, insurance, or similarly regulated industries
- 2 years of leadership (including team lead) experience including influencing senior stakeholders and guiding product teams
- Experience working with executive leadership to align product strategy with organizational goals
Required Education
- High-School Diploma or GED in general field of study (All Levels)
Required Licenses
Required Certifications
PREFERRED QUALIFICATIONS
Preferred Work Experience
- 10 years of experience in product management, product strategy, or related disciplines, particularly in complex or matrixed organizations
- 7 years of experience within the Large Group or employer-sponsored benefits market, with deep understanding of customer, consultant, and broker dynamics
- 5 years of experience in healthcare, health insurance, or other highly regulated industries, with demonstrated knowledge of compliance and market trends
- 5 years of experience leading enterprise-level product transformations or large-scale strategic initiatives
- 4 years of people leadership experience, including direct management of product managers or cross-functional teams
- Demonstrated experience (5+ years) influencing executive-level decision-making and shaping enterprise product vision
Preferred Education
- Bachelor 2s Degree in Computer Science, Information Systems, Business, or related field
Preferred Licenses
Preferred Certifications
- Certification as Product Manager (CPM), Product Owner (CPO) , or equivalent product management certification
- Project Management Professional (PMP)
- Lean Six Sigma Green Belt or Black Belt certification
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESLarge Group Product Roadmap Ownership
- Manage the large group product strategy across priority domains (network, benefit/value adds, navigation/advocacy, clinical/vendor point solutions, and experience enablers).
- Develop and maintain a 12 36 month roadmap with clear outcomes, success metrics, dependencies, and investment tradeoffs; produce leadership-ready recommendations and decision documents.
- Translate strategy into executable plans: epics/initiatives, milestones, and cross-functional commitments; proactively surface risks and decision needs.
Provider Network Design Positioning + Implementation Leadership
- Lead research and provide support for for large group network design (e.g., tiering, steering, narrow/broad configurations, value/provider alignment, and employer/network customization where appropriate).
- Provide product leadership during network implementations: scope definition, stakeholder alignment, readiness tracking, and launch governance 6ensuring minimal disruption and clear internal/external messaging.
- Partner with Provider Partnerships, Legal, Operations, Sales and Configuration teams to ensure network changes are operationally feasible, compliant and marketable.
Revenue Generation, Buy-Up Programs & Portfolio Optimization
- Own financial performance for large group 3buy-up 4 programs and value-add offerings: define value proposition, pricing/packaging approach, attach/penetration goals, and margin guardrails.
- Build or coordinate business cases and financial rationale (including pricing/revenue-share structures where applicable) and implement performance tracking (sales pipeline, adoption, engagement, and outcomes).
- Drive portfolio management: evolve, redesign, reposition, or sunset offerings based on employer value, outcomes, operational burden, and competitive relevance.
Discovery & New Concept Management (e.g., Surest-like Alternatives, Navigation/Advocacy)
- Coordinate structured discovery for new product concepts (member experience, pricing transparency, provider choice/quality signals, steerage, and navigation/advocacy).
- Define required/optional capabilities, MVP scope, and differentiation strategy 6grounded in user needs and market realities; validate concepts through research and stakeholder feedback loops.
- Partner with Digital, Clinical, Operations and vendor partners to design integrated experiences (e.g., single sign-on, data exchange, and coherent end-to-end journeys).
Arizona Large Group Market Research & Competitive Intelligence
- Maintain top-level knowledge of competitive, healthcare delivery, distribution, and employer landscapes 6especially Arizona large group dynamics and national carrier strategies.
- Conduct robust competitive research to identify strengths, gaps, and opportunities; translate findings into clear product actions (roadmap changes, new capabilities, messaging, sales enablement).
- Monitor market signals related to copay-tiered/dynamic copay offerings and navigation models, and recommend responses appropriate for the large group segment.
Cross-Functional Delivery, Operational Readiness & Launch Excellence
- Ensure initiatives are operationally sound and scalable: strengthen implementation playbooks, data flows, handoffs, and risk controls; reduce manual work and defects.
- Lead launch planning and go-to-market readiness in partnership with Sales, Marketing, Account Management, and Operations (materials, training, positioning, and adoption plans).
- Coordinate Agile delivery with technical implementation leads where applicable.
The position has an onsite expectation of 1 day per week and requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
COMPETENCIESREQUIRED COMPETENCIES
Required Job Skills
- Strong product strategy and product management skills, with the ability to define vision, priorities, and roadmaps for Large Group products and solutions
- Advanced knowledge of the Large Group market, including employer-sponsored health plans, customer needs, broker/consultant dynamics, and competitive landscape
- Ability to lead cross-functional teams and influence partners across operations, sales, underwriting, finance, clinical, compliance, and technology
- Strong leadership, problem-solving, and decision-making skills, with the ability to motivate and inspire the project team and stakeholders.
- Strong analytical and problem-solving skills, including the ability to interpret market data, customer insights, financial results, and performance metrics to inform decisions
- Basic proficiency in spreadsheet, database, flow charting, and word processing software
Required Professional Competencies
- Excellent communication skills
- Service, project and results-orientation, with strong analytical and problem solving skills
- High-energy work ethic, ability to establish vision, drive change and deliver results.
- Ability to facilitate cross-functional teams to develop, deliver, operationalize, document, and support solutions.
- Knowledge of developing and managing continuous improvement programs
- Strong analytical skills to support independent and effective decisions
- Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints
- Perserverance in the face of resistance or setbacks
- Effective interpersonal skills and ability to maintain positive working relationship with others
- Demonstrated ability to stay current on software trends and innovations
- Experience working with and managing third parties
- Ability to maintain confidentiality and privacy
- Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data
Required Leadership Experience and Competencies
- Change leadership skills, with the ability to guide teams and stakeholders through product changes, market shifts, and strategic transformation
- Strong execution skills, including the ability to move from strategy to implementation and deliver measurable business outcomes
PREFERRED COMPETENCIES
Preferred Job Skills
- Knowledge of HIPAA regulations
- Knowledge of the Health Care industry
- Deep expertise in Large Group product innovation, including advanced plan design (e.g., ASO, level-funded, value-based models) and emerging market solutions
- Advanced strategic leadership skills, with the ability to shape enterprise product vision and influence long-term organizational direction
- Executive presence and storytelling ability, effectively communicating product strategy, insights, and recommendations to senior leadership and external stakeholders
- Strong negotiation and influencing skills, particularly with brokers, consultants, vendors, and internal executive stakeholders
Preferred Professional Competencies
- Demonstrated understanding of outsourcing business strategies and best practices
- Thorough knowledge of the company 2s needs, policies and culture
- Advanced systems research and analysis expertise
- Impeccable project management skills
- Solid technical ability and critical thinking skills
- Knowledge of internal departments and operations
Preferred Leadership Experience and Competencies
- Ability to provide mentoring and peer review to team members
