OverviewGDC IT Solutions is currently seeking a
Strategic Portfolio Management Specialist to support the Strategic Portfolio Management Office (SPMO) and the continued expansion of its enterprise Project Portfolio Management (PPM) tool. This role will help drive the adoption of project planning, portfolio, program, and agile management capabilities across the enterprise while supporting project managers and decentralized PMOs through implementation, training, and process improvement.
As a Strategic Portfolio Management Specialist, you will be responsible for defining, developing, implementing, and supporting enterprise project portfolio management processes and capabilities within the organization's PPM tool. You will collaborate with project managers, decentralized PMOs, and the PPM tool development team to support project scheduling, change request workflows, and portfolio, program, and agile management modules. This role will also lead pilot initiatives, facilitate enterprise-wide rollouts, develop training materials, and support governance committees to ensure successful adoption and continuous improvement of PPM capabilities.
Responsibilities- Lead the definition, development, and delivery of portfolio, program, and/or agile management processes and capabilities within the enterprise PPM tool.
- Support the adoption of project planning and scheduling capabilities using Microsoft Project or similar enterprise PPM tools through demonstrations, office hours, and one-on-one assistance.
- Support the implementation and adoption of project change request workflows within the PPM tool.
- Collaborate with the PPM tool development team throughout the software development life cycle (SDLC), including requirements definition, development, and testing.
- Lead pilot implementations of new PPM modules and processes and support their subsequent rollout across the enterprise.
- Provide guidance and ongoing support to decentralized PMOs to facilitate consistent adoption and replication of PPM processes across the organization.
- Develop and deliver role-specific training materials, tips and tricks, user guides, and knowledge base articles to improve user understanding and adoption of PPM tool capabilities.
- Contribute to governance committees responsible for assessing, approving, and prioritizing PPM tool enhancements and capabilities.
- Perform other duties as assigned.
Minimum Qualifications- Minimum of 7 years of IT project management experience serving in an actual Project Manager role; experience supporting projects in other capacities does not satisfy this requirement.
- Minimum of 3 years of experience in program management, portfolio management, or agile project management.
- High proficiency in project scheduling using Microsoft Project or another enterprise-class Project Portfolio Management (PPM) tool.
- Experience with software testing, training development and delivery, and user guide documentation.
- Working knowledge of Microsoft Visio and the Microsoft Office suite.
- Relevant professional certifications, including Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Scrum, or Scaled Agile Framework (SAFe).
- Experience with ServiceNow Strategic Portfolio Management (SPM).