JOB SUMMARY:
The Commercial Fleet team at 7-Eleven manages a diverse portfolio of fleet payment providers, channel partners, and strategic programs designed to drive commercial fuel volume across more than 8,000 retail fueling locations nationwide. The team also supports the growth of the 7FLEET Diesel Network, serving professional drivers, transportation companies, and fleet operators throughout the United States.
The Strategic Partnership Manager is responsible for managing and growing a portfolio of strategic partner relationships that contribute to the expansion and success of the Commercial Fleet programs. This role serves as the primary liaison between 7-Eleven and assigned fleet payment providers, channel partners, technology partners, and other industry stakeholders.
The ideal candidate is customer-focused, highly organized, relationship-driven, and comfortable navigating a fast-paced business environment. This individual will collaborate across multiple internal and external teams to identify growth opportunities, support partner initiatives, optimize program performance, and help drive profitable fuel volume through the Commercial Fleet Programs.
KEY DUTIES AND RESPONSIBILITES:
- Manage a portfolio of strategic fleet payment, transportation, technology, and channel partner relationships.
- Serve as the primary point of contact for assigned partners, developing trusted relationships with key stakeholders and executive decisionmakers.
- Develop and execute account plans that support fuel volume growth, network utilization, partner engagement, and program expansion.
- Conduct recurring business reviews with partners to evaluate performance, review key metrics, identify opportunities, and align on future growth initiatives.
- Analyze partner performance data, fuel volume trends, program utilization, and customer activity to provide actionable recommendations.
- Act as the voice of assigned partners by communicating market feedback, competitive insights, customer needs, and growth opportunities to internal stakeholders.
- Collaborate with Operations, Marketing, Finance, Product, Technology, Customer Service, Credit, and other cross-functional teams to ensure successful execution of partner initiatives.
- Support the development, implementation, and execution of strategic programs that enhance the value proposition of the fleet portfolio.
- Identify opportunities to increase network participation, fuel gallons, share of wallet, and overall partner performance.
- Assist with contract renewals, business negotiations, program enhancements, and new partnership opportunities.
- Research and resolve partner concerns through effective coordination with internal and external business partners.
- Maintain accurate account records, sales activity, business opportunities, and partnership developments within Salesforce or similar CRM platforms.
- Monitor industry trends, competitive offerings, fleet payment innovations, and emerging technologies impacting the transportation and fuel industries.
- Represent 7-Eleven fleet programs at industry trade shows, conferences, partner meetings, and customer events.
- Support special projects and strategic business initiatives as assigned.
EDUCATION AND EXPERIENCE:
- 3-7+ years of experience in account management, business development, sales, partnership management, or related customer-facing roles.
- Experience managing B2B customer, partner, or vendor relationships.
- Experience working within transportation, trucking, fleet payments, fuel retail, logistics, financial services, or related industries preferred.
- Demonstrated success identifying growth opportunities and building long-term business relationships.
- Experience presenting business performance results and recommendations to customers, partners, and internal stakeholders.
- Experience utilizing Salesforce or similar CRM platforms preferred.
SPECIFIC KNOWLEDGE AND SKILLS:
- Strong relationship-building and stakeholder management skills.
- Excellent verbal, written, presentation, and communication skills.
- Ability to influence and collaborate across multiple teams and organizational levels.
- Strong analytical mindset with the ability to interpret business performance metrics and uncover growth opportunities.
- Effective problem-solving and decision-making capabilities.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Ability to work independently while maintaining strong communication and collaboration across remote teams.
- Experience developing business recommendations based on data and market insights.
- Proficiency in Microsoft Office Suite, Salesforce, and virtual collaboration tools.
- Must be willing to travel up to 30%
This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.
#LI-TD1
Pay: $70,000.00 -$107,500.00 Annual
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
