Responsibilities:
- Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions
- Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes
- Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane
- Lead (directly or indirectly) high performing teams
- Use AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
- 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc.
- A track record of independently identifying problems and driving them to outcomes with limited top-down direction
- High agency, sense of ownership, and willingness to roll up your sleeves
- Ability to build relationships at all levels and drive cross-functional teams to action
- Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
- Experience directly managing high-performing teams
- Familiarity with AI tools and agents to accelerate workflows is a plus
- Knowledge of SQL and Tableau preferred
- Experience in fintech, payments, or high-growth SaaS preferred
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.